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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13423)

Excellent service and value for money

5
Customer service is always excellent. Keep you well informed about changes and latest information Reviewed on: 15th September 2020

Easy, quick and painless!

5
I had to put a claim in earlier this year. Everything was done online and I didn’t have to speak to anyone on the phone. It was quick and easy and I got all my money back. Great service ☺️ Reviewed on: 15th September 2020

Bought on recommendation

5
Looking for pet insurance we asked a family member who said they were with you. Did a compare & were pleased with the quote & coverage. Reviewed on: 15th September 2020

Fair price cash back

4
Never had to use but feel assured that I have bought by many by my side just in case Reviewed on: 15th September 2020

Hassle free insurance

5
Renewal was straight forward. Didn't bump up prices, so no time required looking for further cover. Reviewed on: 15th September 2020

Fantastic company

5
Dealt with my claim quickly and efficiently. Very quick payout. 5 star☆☆☆☆☆ Reviewed on: 15th September 2020

Excellent service!

5
5 star experience so far. From start to finish. Always paid out really quickly. On the one occasion they took 4 weeks to pay out they sent me a £10 voucher too! Great service :) Reviewed on: 15th September 2020

No worries

5
If my cat is unwell, I can worry about her, and not about my insurance cover. Fast, efficient and friendly service who are totally reliable. Reviewed on: 15th September 2020

Excellent all round for pet Insurance

5
We have had pet insurance from BBM since 2017 when we first got our dog. Thankfully we've only had to claim twice and both times it was extremely straightforward making a claim and payout was super fast. Customer service is consistently excellent, and the policy is very good value for money. If you have a pet, I'd highly recommend Bought by Many. Reviewed on: 15th September 2020

Love them

5
Not only great customer service and price but free app to vet is a game changer Reviewed on: 15th September 2020

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