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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Many pets are the most competative in the market.

5
Many pets are the most competative in the market and if needed, supply excellent information . Regular emails with lots of detailed pet news and advice are a welcome extra too. I look forward to hearing all about the latest events & informative news and advice. Reviewed on: 2nd October 2024

Excellent no fuss pet insurance company

5
Communications about payments etc are good. If you have a claim they pay it without any delays. Reviewed on: 2nd October 2024

Very easy for practice to make claims and easy to re...

5
Very easy for practice to make claims and easy to read terms and conditions. Reviewed on: 2nd October 2024

We have always had quick and efficient service from...

5
We have always had quick and efficient service from Many Pets since we have joined them Reviewed on: 2nd October 2024

Review for ManyPets Insurance

3
I’ve been using ManyPets for my pet’s insurance, and while their coverage seemed promising at first, there are a couple of significant downsides I’ve experienced. 1. Lack of Transparency with Fee Increases: One of the main issues is that ManyPets doesn’t clearly inform pet owners that the insurance fees will increase each year. It’s frustrating to see premiums go up without prior notice or clear explanations. As a responsible pet owner, I expect better communication about changes to my policy. 2. Slow Claim Processing: Another downside is the time it takes to process a claim. Submitting a claim can be a lengthy process, and I’ve had to wait longer than expected for any updates or payouts. This delay is concerning, especially when you’re dealing with urgent veterinary bills. Overall, while ManyPets offers decent coverage, their lack of transparency with fee increases and the slow claim process have been disappointing. I hope they improve in these areas to better serve their customers. Reviewed on: 2nd October 2024

Great customer service, the price went up too much s...

5
Great customer service, the price went up too much so I spoke to someone who managed to bring it down as I didn’t want to leave Reviewed on: 2nd October 2024

Wouldnt go anywhere else

5
I have two cats and previously a dog all insured by many pets. The claiming process was quick, clear and easy and gave me great comfort that everything was all taken care of. I wouldnt go anywhere else. Reviewed on: 2nd October 2024

Freya’s chocolate adventure

5
Had to claim when my dog had to be treated after eating chocolate. Very easy process and the insurance payment was in my account a few days later. Reviewed on: 2nd October 2024

Excellent

5
Super fast with a claim. Would recommend to all Reviewed on: 2nd October 2024

They helped me a lot when my dog got sick

5
They helped me a lot when my dog got sick Reviewed on: 2nd October 2024

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