Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

ManyPets Pet insurance reviews (13415)

Peace of mind.

4
Thankfully not needed to claim often but knowing it's there is important to me. My rescue dog means the world and I need to be sure she can receive care when needed. Reviewed on: 2nd October 2024

Efficient service

4
Efficient service. Quick settlement. Easy claims process. Good informative website offering help and advice. Different options to suit customer needs. Reviewed on: 2nd October 2024

Great Service

5
We have never had any problems with them, cash out it is always quite quick and the website and customer service is easy to use Reviewed on: 2nd October 2024

Claims are paid promptly.

5
Claims are paid promptly. The online vet service is simple to access and quick to respond. It helps me to decide if my pet needs to visit our local vet or not. Reviewed on: 2nd October 2024

Flexible cover AND unlimited video-vet appointments

5
I shopped around a lot and found that Many Pets offers the best level of cover (any condition is covered for life, not upto a limit), but with various options to decrease the premium by increasing the excess, so it's less of a compromise between level of cover and cost. I chose one that's a little more per month but you get 20% back annually if you don't claim - that works for us as we'd only claim for something major. The best benefit is unlimited free video vet appointments. Especially when we were new dog parents, this was invaluable in checking out cuts, upset tummies etc, without the inconvenience and cost of a vet's appointment. Reviewed on: 2nd October 2024

Scooby needed emergency treatment many pets dealt wi...

5
Scooby needed emergency treatment many pets dealt with my claim without a drama Reviewed on: 2nd October 2024

PROFESSIONAL PET CARE

5
PROFESSIONAL FRIENDLY PET CARE SERVICE. PROMPT AND EFFICIENT IN HANDLING CLAIMS AND COMMUNICATION WITH VET PRACTICE. THIS EASES THE STRESS OF DEALING WITH MY PET DOG'S COMPLICATED CONDITIONS. I AM HAPPY TO RECOMMEND 'MANY PETS' TO FRIENDS AND FAMILY. Reviewed on: 2nd October 2024

Never needed to use the services, thankfully.

5
Never needed to use the services, thankfully. But glad I have them to fall back on if required. A bit like fire insurance, nobody wants a fire but still need to be prepared. Hope for the best and prepare for the worst. Reviewed on: 2nd October 2024

Very helpful and the claim service is very quick and...

5
Very helpful and the claim service is very quick and reliable Reviewed on: 2nd October 2024

Great company

5
Im on my second year with manypets having a big clumbsy pup its there for security Only spoken to them once on renewal as I received different prices easily sorted and as I didn't claim that year I got some money back no problem. Plus you get lots off added benefits, I utilised the free vet on there easy to make an appointment great advise received unfortunately still needed the vets but will use that again. Reviewed on: 2nd October 2024

Review ManyPets: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review