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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Having the vets available in any 24 hour period is s...

Having the vets available in any 24 hour period is so helpful and reassuring Reviewed on: 2nd October 2024

Many pets are the most competative in the market.

Many pets are the most competative in the market and if needed, supply excellent information . Regular emails with lots of detailed pet news and advice are a welcome extra too. I look forward to hearing all about the latest events & informative news and advice. Reviewed on: 2nd October 2024

Excellent no fuss pet insurance company

Communications about payments etc are good. If you have a claim they pay it without any delays. Reviewed on: 2nd October 2024

Very easy for practice to make claims and easy to re...

Very easy for practice to make claims and easy to read terms and conditions. Reviewed on: 2nd October 2024

We have always had quick and efficient service from...

We have always had quick and efficient service from Many Pets since we have joined them Reviewed on: 2nd October 2024

Review for ManyPets Insurance

I’ve been using ManyPets for my pet’s insurance, and while their coverage seemed promising at first, there are a couple of significant downsides I’ve experienced. 1. Lack of Transparency with Fee Increases: One of the main issues is that ManyPets doesn’t clearly inform pet owners that the insurance fees will increase each year. It’s frustrating to see premiums go up without prior notice or clear explanations. As a responsible pet owner, I expect better communication about changes to my policy. 2. Slow Claim Processing: Another downside is the time it takes to process a claim. Submitting a claim can be a lengthy process, and I’ve had to wait longer than expected for any updates or payouts. This delay is concerning, especially when you’re dealing with urgent veterinary bills. Overall, while ManyPets offers decent coverage, their lack of transparency with fee increases and the slow claim process have been disappointing. I hope they improve in these areas to better serve their customers. Reviewed on: 2nd October 2024

Great customer service, the price went up too much s...

Great customer service, the price went up too much so I spoke to someone who managed to bring it down as I didn’t want to leave Reviewed on: 2nd October 2024

Wouldnt go anywhere else

I have two cats and previously a dog all insured by many pets. The claiming process was quick, clear and easy and gave me great comfort that everything was all taken care of. I wouldnt go anywhere else. Reviewed on: 2nd October 2024

Freya’s chocolate adventure

Had to claim when my dog had to be treated after eating chocolate. Very easy process and the insurance payment was in my account a few days later. Reviewed on: 2nd October 2024

Excellent

Super fast with a claim. Would recommend to all Reviewed on: 2nd October 2024

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