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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

They helped me a lot when my dog got sick

They helped me a lot when my dog got sick Reviewed on: 2nd October 2024

Peace of mind.

Thankfully not needed to claim often but knowing it's there is important to me. My rescue dog means the world and I need to be sure she can receive care when needed. Reviewed on: 2nd October 2024

Efficient service

Efficient service. Quick settlement. Easy claims process. Good informative website offering help and advice. Different options to suit customer needs. Reviewed on: 2nd October 2024

Great Service

We have never had any problems with them, cash out it is always quite quick and the website and customer service is easy to use Reviewed on: 2nd October 2024

Claims are paid promptly.

Claims are paid promptly. The online vet service is simple to access and quick to respond. It helps me to decide if my pet needs to visit our local vet or not. Reviewed on: 2nd October 2024

Flexible cover AND unlimited video-vet appointments

I shopped around a lot and found that Many Pets offers the best level of cover (any condition is covered for life, not upto a limit), but with various options to decrease the premium by increasing the excess, so it's less of a compromise between level of cover and cost. I chose one that's a little more per month but you get 20% back annually if you don't claim - that works for us as we'd only claim for something major. The best benefit is unlimited free video vet appointments. Especially when we were new dog parents, this was invaluable in checking out cuts, upset tummies etc, without the inconvenience and cost of a vet's appointment. Reviewed on: 2nd October 2024

Scooby needed emergency treatment many pets dealt wi...

Scooby needed emergency treatment many pets dealt with my claim without a drama Reviewed on: 2nd October 2024

PROFESSIONAL PET CARE

PROFESSIONAL FRIENDLY PET CARE SERVICE. PROMPT AND EFFICIENT IN HANDLING CLAIMS AND COMMUNICATION WITH VET PRACTICE. THIS EASES THE STRESS OF DEALING WITH MY PET DOG'S COMPLICATED CONDITIONS. I AM HAPPY TO RECOMMEND 'MANY PETS' TO FRIENDS AND FAMILY. Reviewed on: 2nd October 2024

Never needed to use the services, thankfully.

Never needed to use the services, thankfully. But glad I have them to fall back on if required. A bit like fire insurance, nobody wants a fire but still need to be prepared. Hope for the best and prepare for the worst. Reviewed on: 2nd October 2024

Very helpful and the claim service is very quick and...

Very helpful and the claim service is very quick and reliable Reviewed on: 2nd October 2024

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