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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent reviews

3
Not used yet just bbm policy. Bbm was the best reviews. Lots of different options to chose from. Reviewed on: 9th August 2020

Amazing customer service

5
On every occasion I have contacted BBM I have received excellent customer service. They always do what they say they will do and that goes a long way. Couldn’t ask for a better company to insure my pet with. Thank you BBM Reviewed on: 9th August 2020

Easy claim process

5
We have had to claim twice now for separate health issues our husky cross has had. The process is so quick and easy. At such stressful times this really takes the financial stress away. Very impressed Using the FirstVet app really puts our minds at ease when you have those pet health questions. Always friendly professional advice at a time to suit you. We could speak with a vet so quickly at a time to suit us. Have now renewed with Bought By Many and would recommend Reviewed on: 9th August 2020

Seems good

4
For know I haven't use the insurance, but seems good. I like to have the free videocalls Reviewed on: 9th August 2020

Excellent

5
Very competitive cover for your fur babies. Various cover options to suit everyone's purse. Reviewed on: 9th August 2020

Easy , reasonably priced and comprehensive

5
Nice little tips in emails and access to good dog courses Reviewed on: 9th August 2020

Excellent service, friendly and so helpful.

5
Only had insurance for a few months when my kitten became ill, everything was dealt with over the phone quickly and efficiently by the staff at bought by many, they contacted the vet directly and handled all the costs. They made a stressful time so much easier, cannot rate them high enough. Reviewed on: 9th August 2020

Great company, great policy

5
I’ve had to make a few claims with BBM and they’ve always paid out, fairly and quickly. The coverage is superb and very good value for money. The staff have been wonderfully helpful on the two occasions I needed to speak to someone. The automated claims process is awesome. Reviewed on: 9th August 2020

Excellent insurance

5
Excellent competitive insurance for my fur baby setting up process was very straight forward Reviewed on: 9th August 2020

Best policy we've ever had

5
They are very friendly if you need to get in touch but most of the time you just do your claim online in a very simple way. You select your issue and type in the amount you wish to claim for and they do the rest. The money appears in your account. We have been very impressed with the policy and have recommended it to friends and family. Reviewed on: 9th August 2020

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