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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,414 reviews, last reviewed 23rd Oct 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Excellent insurance

5
Excellent competitive insurance for my fur baby setting up process was very straight forward Reviewed on: 9th August 2020
Shellagh Shaw's avatar
Shellagh Shaw

Best policy we've ever had

5
They are very friendly if you need to get in touch but most of the time you just do your claim online in a very simple way. You select your issue and type in the amount you wish to claim for and they do the rest. The money appears in your account. We have been very impressed with the policy and have recommended it to friends and family. Reviewed on: 9th August 2020
Joanne Rogers's avatar
Joanne Rogers

Competitive

5
The cost is very competitive. They are very helpful and deal with any queries or claims in a speedy and professional manner. Reviewed on: 9th August 2020
Jane Bennett's avatar
Jane Bennett

Excellent service!

5
BBM really supported us with our Frenchie, Bear. Bear developed breathing problems and BBM were there to cover the cost of his much needed procedure - no hassle, straight forward claim process. Will continue to use. Would recommend to anyone. Reviewed on: 9th August 2020
Sarah OB's avatar
Sarah OB

Very good cover

5
Quick payment of claims. Good customer service. Reviewed on: 9th August 2020
James Rapp's avatar
James Rapp

Simply packaged insurance...easy to understand

5
Brought by Many have a great multi pet insurance Reviewed on: 9th August 2020
ingrid's avatar
ingrid

All positive

5
Good price and good service, no complaints Reviewed on: 9th August 2020
Natalie Englander's avatar
Natalie Englander

Customer Servuce

4
Used 3 times last year, good customer service. Only one issue when it took longer than expected to pay out. Renewal was more expensivw but matched what a new customer was being charged. Reviewed on: 9th August 2020
Anne Murray's avatar
Anne Murray

Good value & Great Customer Service

5
I have two dogs insured with them and both have needed treatment over the years. They were really helpful and supportive, giving advice and updates along the way. I was also really impressed when I used the free video vet service. They made a traumatic experience painless and worry free. Reviewed on: 9th August 2020
Caroline K's avatar
Caroline K

Fantastic great value insurance

5
I was getting concerned that the insurance company I was using were just increasing their premiums every year. I went online and found a like for like policy with Bought by Many at half the price! Reviewed on: 9th August 2020
Duncan MacKinnon 's avatar
Duncan MacKinnon

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