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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Competitive

5
The cost is very competitive. They are very helpful and deal with any queries or claims in a speedy and professional manner. Reviewed on: 9th August 2020

Excellent service!

5
BBM really supported us with our Frenchie, Bear. Bear developed breathing problems and BBM were there to cover the cost of his much needed procedure - no hassle, straight forward claim process. Will continue to use. Would recommend to anyone. Reviewed on: 9th August 2020

Very good cover

5
Quick payment of claims. Good customer service. Reviewed on: 9th August 2020

Simply packaged insurance...easy to understand

5
Brought by Many have a great multi pet insurance Reviewed on: 9th August 2020

All positive

5
Good price and good service, no complaints Reviewed on: 9th August 2020

Customer Servuce

4
Used 3 times last year, good customer service. Only one issue when it took longer than expected to pay out. Renewal was more expensivw but matched what a new customer was being charged. Reviewed on: 9th August 2020

Good value & Great Customer Service

5
I have two dogs insured with them and both have needed treatment over the years. They were really helpful and supportive, giving advice and updates along the way. I was also really impressed when I used the free video vet service. They made a traumatic experience painless and worry free. Reviewed on: 9th August 2020

Fantastic great value insurance

5
I was getting concerned that the insurance company I was using were just increasing their premiums every year. I went online and found a like for like policy with Bought by Many at half the price! Reviewed on: 9th August 2020

First rate pet insurance

5
From the very first quote through our first claim, the customer service was superb. Website is very easy to use and the ongoing communication is both timely and succinct. Overall, we found everything to be extremely customer friendly. Reviewed on: 9th August 2020

Always there

5
The company cares about your pets Reviewed on: 9th August 2020

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