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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Thus far my premiums have been affordable.

5
Thus far my premiums have been affordable. No issues whatsoever when my vet intitiated a claim for my miniature schnauzer when she was unwell. Cover is excellent. Happy to continue with ManyPets subject to premium costs being affordable for me. Reviewed on: 2nd October 2024

When claim needed - dealt with swiftly and professio...

5
When claim needed - dealt with swiftly and professionally. Reviewed on: 2nd October 2024

Claim paid out within a day for my dog’s tooth extra...

5
Claim paid out within a day for my dog’s tooth extraction. Excellent customer service and advice throughout the entire process. Reviewed on: 2nd October 2024

Good free online vet service.

4
Good free online vet service. Premium does go up a lot ear year despite never having claimed. Reviewed on: 2nd October 2024

Best insurance on the market, great costumer service

5
Best insurance on the market, great costumer service Reviewed on: 2nd October 2024

I haven't had to claim yet (thankfully) but have fou...

5
I haven't had to claim yet (thankfully) but have found if I need to amend anything it is straightforward and easy. Reviewed on: 2nd October 2024

Quick and simple claims process

5
I had to make a claim on my policy last year. I input my claim online very easily and was reimbursed within 2 days and on a Sunday! I was very pleased to see that the claim had been settled so quickly. When my policy came to renew it had gone up which was expected given that I had made a claim and the usual inflation stuff. It’s very quick and easy to add additional pets to the policy and all documents are easy to read. I must say that my many pets policy is comprehensive and far exceeds any alternative insurance policies out there Reviewed on: 2nd October 2024

Easy to use, paid out one day later, efficient...

5
Really clear details in simple language for the policy, making a claim, and on their website. On a bank holiday weekend, I had to speak to their virtual vet, and eventually they made me an emergency appointment too. They paid the claim the day after I submitted the form; it was so simple and easy, and worth every penny! Efficient systems well thought through! I'd highly recommend. And they are also a reasonable price compared to other insurances. Reviewed on: 2nd October 2024

Quick payment and processing of on going claims for...

5
Quick payment and processing of on going claims for chronic conditions Reviewed on: 2nd October 2024

Very helpful

5
I have not yet had to make a claim (thankfully!), although from the experiences I have had such as changing details, renewing etc, they have been amazing! Super easy to communicate with, very polite and helpful staff. My vets also think quite highly of them as an insurance company which is always a good sign! Reviewed on: 2nd October 2024

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