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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

The company was recommended by our breeder.

The company was recommended by the breeder we purchased our Cockapoo from and have no regrets in going with them. We get regular emails giving tops on how to look after our pooch, and relevant seasonal tips. Also, they give direct access for video calls to an emergency vet. Reviewed on: 2nd October 2024

on line consultation

I needed to arrange a consultation with one of your vets. booking an appointment was very straight forward and I found the vet to be very helpful and very thorough. Reviewed on: 2nd October 2024

Otis had IVDD, my claim was initially sorted quick.

Otis had IVDD, my claim was initially sorted quick. But then I was told his information was wrong so still waiting for my repayment Reviewed on: 2nd October 2024

Very good customer service ,everything was explaine...

Very good customer service ,everything was explained clearly, good value for money a lot cheaper than my previous insurance with the same benefits, I would definitely recommend them , just give them a call and see Reviewed on: 2nd October 2024

Lexi says

Reliable and reasonably priced with good additional offers Reviewed on: 2nd October 2024

Quick payment following a recent claim

Quick payment following a recent claim Reviewed on: 2nd October 2024

Thus far my premiums have been affordable.

Thus far my premiums have been affordable. No issues whatsoever when my vet intitiated a claim for my miniature schnauzer when she was unwell. Cover is excellent. Happy to continue with ManyPets subject to premium costs being affordable for me. Reviewed on: 2nd October 2024

When claim needed - dealt with swiftly and professio...

When claim needed - dealt with swiftly and professionally. Reviewed on: 2nd October 2024

Claim paid out within a day for my dog’s tooth extra...

Claim paid out within a day for my dog’s tooth extraction. Excellent customer service and advice throughout the entire process. Reviewed on: 2nd October 2024

Good free online vet service.

Good free online vet service. Premium does go up a lot ear year despite never having claimed. Reviewed on: 2nd October 2024

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