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Marsden Building Society reviews

Marsden Building Society Logo
Rated Excellent • 4.93/5

Marsden Building Society reviews

Verified business
See more on their website

Review summary

People rate this company as Excellent based on 3,667 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended positively over the past 90 days

Latest positive rating

5/5

In branch service review

Friendly, helpful staff. Local office.

Savings
Verified source 30th November 2024

Latest negative rating

1/5

Couldn’t open an online account

I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key.... I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Read more Read less

{"display":"Anonym","full_name":"Anonym","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Anonym 16th August 2024
See more reviews for Marsden Building Society products

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 3667 company reviews

In branch service review

Savings • 30th November 2024

On the high street and they offer a one-year fixed account.

Verified source
Rated Excellent • 5/5
Read more product reviews

In branch service review

Savings • 30th November 2024

Answers telephone promptly. Easy to obtain an appointment. Competitive savings rates.

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    In branch service review

    Excellent customer service and good interest rates.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Friendly, helpful staff. Local office.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Clarity - take time to explain things clearly, finding the best product for me and my circumstances.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Local, good interest rates and friendly staff.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Happy that everything has been explained by Ashleigh, she gave full information.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    My priority is the face-to-face consultation and staff courtesy. I would like to confirm all the staff are friendly and courteous. Hannah fully explained all... My priority is the face-to-face consultation and staff courtesy. I would like to confirm all the staff are friendly and courteous. Hannah fully explained all aspects of the ISA, I duly opened and took care to make sure I understood the implications. It was a pleasure to visit the branch. Read more Read less

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Face-to-face - personal service. Ease of opening an account.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Professional, caring, respectful. Full explanations in an unhurried way. Served by Hannah.

    Savings
    Verified source 30th November 2024
  • 5/5

    In branch service review

    Explained everything clearly. Very happy.

    Savings
    Verified source 30th November 2024

    Products from Marsden Building Society

    Showing all products offered by Marsden Building Society

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