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Marsden Building Society reviews

Marsden Building Society Logo
Rated Excellent • 4.93/5

Marsden Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,839 product reviews

Average score of 4.93/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Marsden Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

We had difficulty getting a mortgage five years ago...

We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service... We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service has been speedy, helpful and flexible when needed. Read more Read less

{"display":"Alan B","full_name":"Alan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Alan B 30th January 2025

Latest negative rating

1/5

Couldn’t open an online account

I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key.... I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However there was nowhere on the page to enter this. I tried several times and on the last attempt was told someone would call me but no one did. Disappointed by the experience which wasted a whole morning of my time. System seems very clunky ie. When entering some numbers you have to constantly click on the number button on the keyboard as you enter each number. Good rates offered but no good to me if I am unable to setup an account! Read more Read less

{"display":"Anonym","full_name":"Anonym","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Anonym 16th August 2024
See more reviews for Marsden Building Society products

About Marsden Building Society

As a mutual organisation, Marsden Building Society operates solely for the benefit of members and not external shareholders.

The Marsden was founded in 1860 and was called the Great and Little Marsden Permanent Benefit Building Society.

Marsden Building Society is award winning and offers a range of products across savings, mortgages, insurance and life planning.

Marsden Building Society at a glance

Contact details

Website
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Reviews for Marsden Building Society

Showing 11 of 3839 company reviews • Last reviewed within 7 days

We had difficulty getting a mortgage five years ago...

Mortgages • 30th January 2025

We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service... We had difficulty getting a mortgage five years ago when I was 75 years old, but the Marsden came to our rescue. Their customer service has been speedy, helpful and flexible when needed. Read more Read less

{"display":"Alan B","full_name":"Alan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Always helpful and keep you well informed

Savings • 30th January 2025

Always helpful and keep you well informed

{"display":"Miss J","full_name":"Miss J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent service at branch office

    Excellent service at branch office

    {"display":"Mrs E Atkin","full_name":"Mrs E Atkin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mrs E Atkin 29th January 2025
  • 5/5

    Always a friendly professional service love that it’...

    Always a friendly professional service love that it’s a mutual and a local service

    {"display":"ThomasCartridge","full_name":"ThomasCartridge","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    ThomasCartridge 29th January 2025
  • 5/5

    It is always excellent and friendly customer services.

    It is always excellent and friendly customer services.

    {"display":"Peter Stec","full_name":"Peter Stec","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Peter Stec 29th January 2025
  • 5/5

    People who care

    Friendly , knowledgeable people who care about the “little people ” . Competitive rates. A physical presence on the high street

    {"display":"Maureen W","full_name":"Maureen W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Maureen W 29th January 2025
  • 5/5

    Super friendly and helpful staff.

    Super friendly and helpful staff.

    {"display":"Susan","full_name":"Susan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan 29th January 2025
  • 5/5

    Local Building Society for local people.

    Local Building Society for local people. All the staff are locals and provide a wonderful service. More often than not they each know you as... Local Building Society for local people. All the staff are locals and provide a wonderful service. More often than not they each know you as a customer and you and make you feel welcome. nothing is too much trouble!! Read more Read less

    {"display":"Chris F","full_name":"Chris F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Chris F 29th January 2025
  • 4/5

    Wicks savings account

    I have a savings account which gives me some welcome interest, as a pensioner it comes in handy! It is easy to raw out cash... I have a savings account which gives me some welcome interest, as a pensioner it comes in handy! It is easy to raw out cash if needed and the staff are welcoming and polite. Read more Read less

    {"display":"SWicks","full_name":"SWicks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SWicks 29th January 2025
  • 5/5

    Helpful staff who will do their best to find an acco...

    Helpful staff who will do their best to find an account for you which is most suitable , out of a wide range of options, with competitive interest rates.

    {"display":"Rachel","full_name":"Rachel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rachel 29th January 2025
  • 5/5

    Have a fixed interest rate mortgage which is very co...

    Have a fixed interest rate mortgage which is very competitive. Giving regular updates and notifications

    {"display":"Keith M ","full_name":"Keith M ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Keith M 29th January 2025

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