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Marsden Building Society: Savings reviews

View other Marsden Building Society products
4.93
Based on 4,614 reviews, last reviewed 27th Mar 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Fantastic customer service from Chris at the branch... Fantastic customer service from Chris at the branch in Nelson today he was very caring and professional with my request. Thank you. Reviewed on: 27th March 2026
NJA's avatar
NJA

Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

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Marsden Building Society Savings reviews (4614)

In branch service review

5
Very pleasant and helpful staff explain things clearly. Reviewed on: 26th August 2025

In branch service review

5
Feel personal treatment not just a number. Reviewed on: 26th August 2025

In branch service review

5
Local society with a proper manned branch. Reviewed on: 26th August 2025

In branch service review

5
Local, accessible, mutual, helpful, friendly, informal staff. Reviewed on: 26th August 2025

In branch service review

5
Very friendly staff explained everything thoroughly. Reviewed on: 26th August 2025

In branch service review

3
Front line at branches are the best but backed up by a head office so divided into teams that nothing is followed to a conclusion. The phone system is ridiculous as you are unable to contact departments. Special thanks to Louise at Burnley who took on the system and solved my Concerns. Reviewed on: 26th August 2025

In branch service review

5
Its local to me, easy to access, friendly staff and serves my saving needs with a wide range of products. Reviewed on: 26th August 2025

In branch service review

5
Very helpful staff who dealt with us today. No need to change anything. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff, face to face. Fairly local to where I live excellent customer from staff today. Reviewed on: 26th August 2025

In branch service review

5
I like the idea of the branch being local. The staff are always very helpful. Reviewed on: 26th August 2025

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