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Marsden Building Society: Savings reviews

4.95
Based on 4,614 reviews, last reviewed 27th Mar 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Fantastic customer service from Chris at the branch... Fantastic customer service from Chris at the branch in Nelson today he was very caring and professional with my request. Thank you. Reviewed on: 27th March 2026
NJA's avatar
NJA

Latest lowest rating:

2

In branch service review We arrived to open a jr saver account. The member of staff we saw said that when was unable to help us because we didn't have an appointment (we didn'... Read more Reviewed on: 28th November 2025
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

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Marsden Building Society Savings reviews (4694)

Garstang branch review

5
Cant think of anything negative since opening savings a/c everyone friendly and helpful in branch. so happu to give them my custom, also when I thoughy of an ISA I went online to Marsden Reviewed on: 9th July 2021

Garstang branch review

5
I dount he staff helpfl, like it for many reasons but two are traditional banking and local + friendly Reviewed on: 8th July 2021

Clitheroe branch review

5
Initial call well handled, polite staff member who arranged the call/ appt. with Victoria. She telephoned at exactly 1 pm as arranged, she was very helpful + clear, infromation easy to understand as the call was well structured but friendly and easy to folow. Call lasted 25 mins + the ISA forms arrived in the post v. quickly. I like BS as tou retain what the banks have lost. Ie mutuality, helpful well trained staff. + a feeling you care about customers + value the relationship Reviewed on: 7th July 2021

Clitheroe branch review

4
Opening hours could be better, i understand its because of Covid but it doesnt work for everyone, making it hard for us Reviewed on: 6th July 2021

Clitheroe branch review

5
The staff are very friendly and helpful. Very wuick and easy procedure Reviewed on: 4th July 2021

Burnley branch review

5
Excellent customer service wheter its over the phone or in brach, very helpful staff Reviewed on: 2nd July 2021

Barrowford branch review

4
Transfer of accounts need more updationg Reviewed on: 1st July 2021

Lyntham branch review

5
Fair rate for ISA, better rate reqd for other savings Reviewed on: 30th June 2021

Lyntham branch review

5
Staff were professional, courteous, and knowledgeable on the products, also willing to explain in detail Reviewed on: 29th June 2021

Lyntham branch review

5
Friendly staff, competitive rates Reviewed on: 28th June 2021

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