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Marsden Building Society: Savings reviews

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4.95
Based on 3,772 reviews, last reviewed 28th Feb 2025
8% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

5

First class service Fixed rate ISA due to mature. Sent informative information, received a telephone call to see if I could be assisted. Telephoned the branch and thoroug... Read more Reviewed on: 28th February 2025
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Lynn h

Latest lowest rating:

1

Couldn’t open an online account I opened an online ISA account. The account was then suspended for an unknown reason. When I enquired again, I was given an activation key. However t... Read more Reviewed on: 16th August 2024
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About this product

Marsden Building Society offer a range of savings accounts.

Savings products can be opened in-branch and include ISAs, Bonds, Notice and Easy Access accounts. Some accounts can be opened with just £1.

Marsden Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Marsden Building Society before, you can also leave a review and share your experience.

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Marsden Building Society Savings reviews (3772)

In branch service review

5
Always friendly, polite and very helpful. Don't think you could improve, especially at the Burnley branch. Georgia was fantastic at explaining everything to me, she deserves a gold star. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Proper good relations between staff and customer. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Local outfit, appears to provide what is necessary for general financial affairs. Being local is essential for some services. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Great service and advice. Julie was very helpful. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Elaine was very friendly and helpful. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
It could not be better. Your customer service is excellent and I am in retail so I know. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Easy to understand - Sue helped me understand the full process/implications. Improvement could be to send documents by email?. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
It is very handy and I like that you actually deal with clients face-to-face. Great advice from George. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Nothing needs improving as it is the best building society in the North-West, putting their customer first. The service given by George at Poulton was exceptional. He was a wonderful ambassador for the Marsden. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
I was very impressed by the friendly and helpful service I received. The atmosphere in the branch was polite, caring and friendly. Your customer representative George was particularly helpful and guided me through the process. Reviewed on: 31st August 2024
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Verified Member

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