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The Money Co-op (Formerly The Co-op Credit Union): Loans reviews

Name: Loans
Rating: 4.98 (195 reviews)

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4.99

Based on 195 reviews, last reviewed 9th Jul 2025

36% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

3 star

2 star

1 star

Latest highest rating:

5

Helpful staff and great customer service. Helpful staff and great customer service. Good timely response to all calls and emails. Strait forward application process. Reviewed on: 9th July 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

The Money Co-op offer loans for different purposes.

With a Money Co-op personal loan, you can borrow up to £15,000 and both new and existing members can apply. While repaying your loan, you’ll automatically save at least £10 a month to help you build a savings pot.

The Money Co-op loan reviews help you find out what it’s really like to be a customer. If you’ve used The Money Co-op before, you can also leave a review and share your experience.

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The Money Co-op (Formerly The Co-op Credit Union) Loans reviews (195)

Money matters and coop know it

Been a credit union customer for sometime now, they're amazing. Little loans for holidays birthdays and Christmas and i dont even notice the amount im paying back. Amazing company Reviewed on: 22nd May 2023

Always there

I’ve been using coop credit union for years now x they’ve helped me consolidate when I was struggling x they’ve helped me go away somewhere nice x there service is quick x they have never met be down when I’ve needed them and I’m saving at the same time xxx Reviewed on: 22nd May 2023

Hello help

Very understanding procedure, very helpful , Reviewed on: 21st May 2023

Affordable loan credit

It's a good benefits for coop colleagues who needs money for emergency Reviewed on: 20th May 2023

so easy

Its really easy to apply and you dont have to worry about repaying as it comes straight out your wages. which is a great idea. great service. Reviewed on: 19th May 2023

Helping hand

Had to get a loan for xmas. It was done in 20 minutes. Cheap and affordable installments. Thanks coop credit union. Reviewed on: 19th May 2023

Easy and Affordable

The Co-op credit union has helped me manage and control my finances. The loans I have took out with them have been easy to apply for, affordable and the staff have been helpful explaining queries both over the phone and through the brilliant online portal. It feels good to know I can lend for emergencies while saving for the future too. Reviewed on: 18th May 2023

Awesome service

Applied for a loan last year, was a quick and simple process and easy to do, money was in my account quickly, repayments affordable and taken straight from wages so you never miss them or a payment. Great service Reviewed on: 18th May 2023

Loan

Excellent staff and offer the best advice depending on your situation Reviewed on: 18th May 2023

A Simple Helping Hand

I was very happy to be able to get a loan to help with household costs. The process of application was very straightforward. The messaging system works very well. It was easy to ask questions and get answers. It was all done very quickly as well. I would rather use a credit union than a bank. Very happy with my experience. Reviewed on: 17th May 2023

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