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Money Wellness: Debt advice reviews

4.92
Based on 5,587 reviews, last reviewed 8th May 2026
497% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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4%
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1%
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0%
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Latest highest rating:

5

Top Service & More importantly Top Advice Very understanding, non judgmental service. Thorough and very helpful. Thanks Money Wellness for supporting me to start again with my DRO. Reviewed on: 8th May 2026
ScottW's avatar
ScottW

Latest lowest rating:

1

MONEY WELLNESS IS A SCAM I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get throu... Read more Reviewed on: 23rd April 2026
Dale r's avatar
Dale r

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5587)

Excellent top notch

5
Fantastic service so easy call attendent totally at ease with and so professional Reviewed on: 29th June 2025

Very good staff and helpful thank you guys

5
Very good staff and helpful thank you guys Reviewed on: 29th June 2025

Excellent!

5
It was very helpful and I would recommend it to everyone I know. Reviewed on: 29th June 2025

Professional and helpful and understanding from the...

5
Professional and helpful and understanding from the start , Really listened and took time to understand my medical issues Reviewed on: 29th June 2025

I just feel like a massive weight has been lifted of...

5
I just feel like a massive weight has been lifted of my shoulder so thank you Reviewed on: 29th June 2025

An end in sight, thank you MW

4
Firstly I am very grateful for MW in gaining the approval for a DRO. Almost everyone was helpful and kind in their comments and overall communication. The website is clear and the process straightforwards as long as you have the information and documents requested, there are more steps to the process than expected. MW met their self imposed deadlines for responding. There is a phone call requirement to build your application, it can be lengthy due to the amount of information you need to provide, you are asked specific and in depth questions relating to the reasons for being in debt (job loss etc) unfortunately the person I spoke to was rude and aggressive in their communication and I had to ask why they were being that way after which they revised the way they were speaking although remained curt, I appreciate they were not having the best day (or something like that as she told me) and my call was later in the evening but I was made to feel that I was an inconvenience and that was disappointing and disrespectful. I won’t name them but sincerely hope she is more professional during these phone calls with others, these conversations are difficult and there are many reasons people end up in debt solutions, feeling judged when you’re addressing the issue and requesting help is unfair and unkind. Overall MW were brilliant and have helped me obtain a successful DRO. I would recommend going via Step change and they will refer you directly and the gov breathing space application which places a hold on your creditors while you are completing your debt solution application is such a welcome relief. Other than the one issue experienced and while I would prefer not to be in this position I feel hopeful that there is now an end in sight. Reviewed on: 29th June 2025

Money Wellness made things so simple for me and ever...

5
Money Wellness made things so simple for me and everything was handled extremely fast! The customer service was great. Highly recommend! Reviewed on: 28th June 2025

Super helpful, calmed my anxiety when anxious about...

5
Super helpful, calmed my anxiety when anxious about it all. Very helpful Reviewed on: 28th June 2025

Excellent help & support..It's a 10/10 from me !

5
Having suffered with severe mental health & painful incurable disabilities all my life. The customer service team at Money Wellness were very supportive & understanding regarding my financial issues. Not being savvy with the Internet at my age, they guided me through the whole process with ease as I was unable to do anything on my own. Reviewed on: 28th June 2025

Money Wellness really helped me freeze my debt for 1...

5
Money Wellness really helped me freeze my debt for 12 months as I fell ill after graduating from my bachelor degree. They also payed my debt. Thank-you. Reviewed on: 28th June 2025

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