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Money Wellness: Debt advice reviews

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4.92
Based on 5,587 reviews, last reviewed 8th May 2026
497% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Top Service & More importantly Top Advice Very understanding, non judgmental service. Thorough and very helpful. Thanks Money Wellness for supporting me to start again with my DRO. Reviewed on: 8th May 2026
ScottW's avatar
ScottW

Latest lowest rating:

1

MONEY WELLNESS IS A SCAM I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get throu... Read more Reviewed on: 23rd April 2026
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Dale r
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

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Money Wellness Debt advice reviews (5587)

Debt problem

5
I contacted the company as I couldn’t see any way forward money wellness helped me through this awful time although I felt embarrassed there was really no need they talked me through the process put me at ease explaining everything through this journey now I feel so much more at ease knowing I received all the help I needed I would recommend anybody to seek help through them Reviewed on: 27th June 2025
Dawn M's avatar
Dawn M

Helpful and so kind

5
So kind and generous with how they speak to you highly recommend them they are so kind helpful Reviewed on: 27th June 2025
Nicole S's avatar
Nicole S

Excellent advice and support throughout.

5
Excellent advice and support throughout. Reviewed on: 27th June 2025
Kelly G's avatar
Kelly G

Very smooth process, was helped every step of the wa...

5
Very smooth process, was helped every step of the way everything was explained. Reviewed on: 27th June 2025
Nicola S's avatar
Nicola S

Very supportive and understanding, extremely thoroug...

5
Very supportive and understanding, extremely thorough in explaining everything about the process. Always kept me updated about everything. Reviewed on: 27th June 2025
Lisa 's avatar
Lisa

Not all hero’s wear capes, some sort your finances!!

5
Phoned as a last attempt to sort out my finances after a previous company id had an iva with failed to consider my change in circumstances… these guys from the 1st message/ call to the final outcome have been amazing, knowledgable, informative, thorough and totally left me feeling there was some light at the end of a very dark tunnel. Can’t recommend or thank them enough for helping me to sleep at night and breathe again. t Reviewed on: 27th June 2025
Lorraine A's avatar
Lorraine A

Very good service.

5
Very good service.they explained clearly what i have to do for my situation. Reviewed on: 27th June 2025
MR M's avatar
MR M

Everybody I spoke to was lovely, other than the fina...

3
Everybody I spoke to was lovely, other than the final woman who sent my DRO off. Not only was she condescending, she shouted loudly when she found something ridiculous, with no effort to query the amount first, she just jumped to conclusions and passed judgement that would leave anyone feeling embarrassed and ashamed. It seems to me that she feels she can treat anyone in debt however she wishes because of the job she does, but it just came across like she didn’t know how to manage her own feelings and remain professional, and that she’s likely been a bit of a bully for a long while. She also refused to put my room mate down as a dependent despite the fact that without me- she wouldn’t eat, and she is heavily disabled, therefore cannot work- but I suppose that doesn’t matter to her because she just refused to write it down claiming she didn’t rely on me and asked no further questions. This also led to her saying she had to put me and my room mate as sharing responsibility 50/50, which isn’t the case when I pay for food, the electric and gas are under my name and she’s never made a payment & she pays £10 towards water and nothing else towards Council Tax. There was also a distinct lack of understanding about how self employment works, she didn’t understand that multiple sources of income didn’t mean multiple sets of self employment, perhaps some training on this would be beneficial. Her tone and attitude were awful, and I suggest she reserves her judgement and remembers that anyone can be in this position, she could be too, and she gains from people like me struggling, that’s how she pays her bills, so perhaps be kinder to the people who provide her employer with money to pay her salary. Reviewed on: 27th June 2025
Reh's avatar
Reh

Great understanding staff

5
Everyone at MW is patient and understanding. They were brilliant when I told them I needed some space to think about everything as I can bet overwhelmed and I was accommodated for! MW have giving me a lifeline in my eyes. Reviewed on: 27th June 2025
Cal Cal's avatar
Cal Cal

I was in a lot of debt and I will see was worried si...

5
I was in a lot of debt and I will see was worried sick to the point of thinking I would be better off dead, but I Money Wellness and stepchange helped me so much and I will be forever grateful. Reviewed on: 27th June 2025
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Lesley Brady

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