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Money Wellness: Debt advice reviews

4.92
Based on 5,363 reviews, last reviewed 15th Apr 2026
3593% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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4%
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1%
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0%
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Latest highest rating:

5

Friendly helpful staff would recommend Friendly helpful staff would recommend Reviewed on: 15th April 2026
Abigail M's avatar
Abigail M

Latest lowest rating:

1

Use a different charity of debt advice, In February, the process initially progressed smoothly, and we were able to complete the income and expenditure assessment without issue. However, the... Read more Reviewed on: 15th April 2026
Steven Morse's avatar
Steven Morse

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (5363)

I received great customer service and continuous sup...

5
I received great customer service and continuous support from staff members.they always made me feel comfortable and understood and have always supported me throughout any enquiries. Reviewed on: 21st February 2024

Staff very professional and understanding.

5
Staff very professional and understanding. Reviewed on: 21st February 2024

Best debt relief team

5
Every member of the team that myself and my wife dealt with were courteous, knowledgeable and very compassionate to our situation. We were guided through the process and advised what would be the best option for us to get the best outcome. It takes time and they're is a lot to take in, but the staff helped and explained every step and why it was important to complete. I felt the weight off my shoulders almost instantly after the first phone call. Reviewed on: 21st February 2024

So Thankful

5
I was struggling with paying everything and everyone at Money Wellness helped me sort it all out, couldn’t be more grateful. Wasn’t expecting everything to be sorted so quick and easy. It was nice to breathe a genuinely sigh of relief afterwards. Reviewed on: 21st February 2024

They did what they said they were going to do, and I...

5
They did what they said they were going to do, and I helped Reviewed on: 21st February 2024

All the representatives i spoke to were very friend...

5
All the representatives i spoke to were very friendly and helpful Reviewed on: 21st February 2024

Brilliant Team of People

5
Andrew in DRO team was so helpful and reassured me. Anna who did my expenses and income was amazing too. Reviewed on: 21st February 2024

Reassuring very helpful restored my faith in humanit...

5
Reassuring very helpful restored my faith in humanity eased my stress and anxiety. I am so greatful for this Reviewed on: 21st February 2024

, Help for the desperate.

5
Like everyone who is in debt I ignored letters, bailiffs etc… and buried my head in my duvet. I didn’t know what to do and was desperate. By luck or divine intervention I stumbled across this sight and gave them a call. Everyone I spoke to was professional, understanding and compassionate. Although mentally exhausting and it does take a few hours, I was surprised at how swiftly my financial problems were sorted. I will be eternally grateful and couldn’t recommend them highly enough. Reviewed on: 21st February 2024

I spoke to I think 4 different people and each 1 was...

5
I spoke to I think 4 different people and each 1 was polite and professional but I have to say that the 1st person I spoke to called Lee had been a godsend Reviewed on: 21st February 2024

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