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Money Wellness: Debt advice reviews

4.88
Based on 6,465 reviews, last reviewed 25th Aug 2026
5% decrease in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

This company is excellent I can't believe how quick... This company is excellent I can't believe how quick they took my worries away Reviewed on: 23rd August 2026
Chris C's avatar
Chris C

Latest lowest rating:

1

Go somewhere else Lost my partners DRO. Unbelievably bad customer service. Reviewed on: 22nd July 2026
anthony pauls's avatar
anthony pauls

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (6465)

I wish I got in contact sooner fantastic help

5
I wish I got in contact sooner fantastic help Reviewed on: 29th May 2024

The team were incredibly helpful and understanding ,

5
The team were incredibly helpful and understanding , Reviewed on: 29th May 2024

Very pleased with my experience, they kept me inform...

5
Very pleased with my experience, they kept me informed throughout the process and reassured me at all stages Reviewed on: 29th May 2024

Helped alot.

5
Helped alot. Very nice friendly staff. Highlh reccomend Reviewed on: 28th May 2024

Fab with my mental health and insecurities

5
Fab with my mental health and insecurities Reviewed on: 28th May 2024

Good people, good communication, a bit busy the line

4
Good people, good communication, a bit busy the line Reviewed on: 28th May 2024

Excellent, no words to explain it.

5
Excellent, no words to explain it. Extra ordinary help and support provided. Relaxed and relieved Reviewed on: 27th May 2024

User friendly service but do your research too.

4
I sought out Money Wellness from a 3 list option from having done an assessment with Step Change. It was my first time seeking debt help of this nature. After I had gone through a lot of personal financial detail, was it made clear to me how my credit would be affected and for how long. Something I would have liked to have been clearer on before having spent over an hour or more on the phone. Some of this information was not on the Personal Action Plan I received. I spoke with two separate agents from Money Wellness. The first one worked out the information and the second was to 'fine tune'... in my opinion, this should be communicated by one person, even if the fine tuning involved a 2nd set of eyes. Some of the initial information needed to be clarified. I was asked a couple of bank questions that I was not comfortable with and declined to answer - it was not explained either, which seems a bit concerning despite the high rating on Trust Pilot. This is a sensitive and vulnerable situation where it could be easy to make a quick decision to debt relief. I can only advise people to ask questions so they are very clear about the debt help they are getting. Reviewed on: 26th May 2024

Everyone I spoke with was friendly, helpful and had...

3
Everyone I spoke with was friendly, helpful and had great advice, very informative and helpful advice Reviewed on: 26th May 2024

Money wellness are really good at what they do, stra...

5
Money wellness are really good at what they do, straight to the point and there to help whenever I need. Reviewed on: 26th May 2024

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