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Money Wellness: Debt advice reviews

View other Money Wellness products
4.89
Based on 6,052 reviews, last reviewed 21st Jun 2026
78% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Jamie and Kia was extremely Helpful . Jamie and Kia was extremely Helpful . Kia was brilliant and I’m very Greatful for all her help . Because I have no one to help me with the situation I... Read more Reviewed on: 21st June 2026
Craig S's avatar
Craig S

Latest lowest rating:

1

All round disappointment and completely let down Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign... Read more Reviewed on: 18th June 2026
Colin Thompson's avatar
Colin Thompson
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About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

Review Money Wellness: Debt advice now

Help others make smarter decisions by sharing your own experience.
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Money Wellness Debt advice reviews (6052)

Very happy with the service we got

5
Very happy with the service we got Reviewed on: 29th April 2026
Faye Hudd 's avatar
Faye Hudd

A truly non-judgemental experience

5
I was referred to Money Wellness by Step Change after I finally addressed my ever-growing and complex debts situation. The process was very smooth, very-well managed and with a truly dedicated team of specialists. Sincere thanks and gratitude to Money Wellness. A huge weight of worries, guilt and fears have been lifted. My long-term financial recovery journey has only just begun; at least, I now have renewed hope about my decade or so away retirement status. Thanks again! Reviewed on: 29th April 2026
JBB's avatar
JBB

MW we're very pleasant to talk to help explain the p...

5
MW we're very pleasant to talk to help explain the process so it was easy to understand, walk me through every step with a very good phone manner was ready to answer any questions I had so very pleasant experience. Reviewed on: 29th April 2026
Mr Douglas Bashford 's avatar
Mr Douglas Bashford

Found staff friendly and respectful of my situation

5
Found staff friendly and respectful of my situation Reviewed on: 29th April 2026
Mary p's avatar
Mary p

i explained i prefer being contacted via email howev...

4
i explained i prefer being contacted via email however i only ever received phone calls. I suffer from really bad anxiety so being on phone calls makes me really anxious. I know sometimes it can’t be avoided and that’s okay! I did have the same phone call approx 3 times to go over the same things Reviewed on: 29th April 2026
Cody West's avatar
Cody West

The people that dealt with my case were brilliant.

5
The people that dealt with my case were brilliant. Everything was explained properly and made me feel at ease Reviewed on: 29th April 2026
Clair c's avatar
Clair c

Fantastic customer service for SEND individual

5
Being autistic and having other difficulties, everyone that dealt with me was amazing. Very quick process Reviewed on: 29th April 2026
Stephanie Fisher's avatar
Stephanie Fisher

Very professional, patient, caring and understanding

5
The people i spoke to really made me feel at ease ,and were very patient even when they had to explain somethings to me again very professional and caring thank you so much Reviewed on: 29th April 2026
Donna H's avatar
Donna H

Experts in Debt advice and non judgmental, friendly...

5
Experts in Debt advice and non judgmental, friendly and understanding. Reviewed on: 29th April 2026
Emma Lee's avatar
Emma Lee

They are very helpful and make it all stress free!

5
Been struggling for months and really wanted to avoid a DRO but honestly best thing I’ve done. From start to finish it was so easy, if you struggle they help you! Very kind and caring on the phones and honestly best customer service I’ve ever had. Reviewed on: 29th April 2026
Iwasdeseperate's avatar
Iwasdeseperate

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