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Money Wellness: Debt advice reviews

4.89
Based on 6,053 reviews, last reviewed 22nd Jun 2026
78% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

helpful peoplep very understanding and helpful Sooooo helpful helped me understand the process of accumulating all my financial issues very helpful to me as I have a multiplayer injury Reviewed on: 22nd June 2026
Just 's avatar
Just

Latest lowest rating:

1

All round disappointment and completely let down Phone serves is so bad I cannot speak with anyone and it has been month. I specifically asked for a copy of the two forms I was asked to read and sign... Read more Reviewed on: 18th June 2026
Colin Thompson's avatar
Colin Thompson

About this product

The advice from Money Wellness is free and impartial.

If you choose to go with one of their recommended solutions, there may be a fee. They also have a free, handy online solutions finder.

Money Wellness reviews help you find out what it’s really like to be a customer. If you’ve used Money Wellness before, you can also leave a review and share your experience.

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Money Wellness Debt advice reviews (6053)

Life changing experience

5
My experience with Money Wellness has been far more than simply receiving financial guidance—it has been a turning point in my life, one that I can say with complete honesty has had a profound and life-saving impact on me. When I first made contact, I was in a place of deep overwhelm. The weight of my financial situation wasn’t just about money—it had begun to affect my mental wellbeing, my sense of stability, and my ability to think clearly about the future. I felt trapped, anxious, and unsure of where to turn. Reaching out for help was not easy; in fact, it was one of the hardest steps I’ve had to take. There’s a vulnerability in opening up about financial struggles that can’t really be explained unless you’ve experienced it yourself. From the very first interaction, however, something shifted. Every individual I spoke to demonstrated a level of empathy, patience, and genuine human understanding that immediately put me at ease. There was no judgment, no pressure—only reassurance. They didn’t treat me like a case number or a problem to be solved; they treated me like a person whose situation truly mattered. What stood out most was the way they listened. Not just to respond, but to understand. They allowed me the space to explain everything at my own pace, acknowledging the emotional side of what I was going through as much as the practical. That balance between professionalism and compassion is rare, and it made all the difference. Their communication was clear, calm, and incredibly reassuring. Every option was explained in detail, broken down into simple terms that I could actually understand during a time when my mind felt anything but clear. As the process continued, their support remained consistent. At no point did I feel rushed or dismissed. Every question I had—no matter how small or repetitive—was answered with patience and care. They took the time to ensure I fully understood my situation and the options available to me, empowering me to make informed decisions rather than feeling pushed in any direction. Before speaking to them, I felt completely lost. It’s difficult to describe just how consuming that feeling can be—like there is no clear way forward. But with their guidance, that confusion began to lift. They helped me find a financial solution that genuinely fits my circumstances, something I would not have been able to navigate alone. More importantly, they gave me clarity, structure, and a sense of direction when I needed it most. The impact of that support goes far beyond finances. It has lifted a weight that had been affecting every part of my life. I now feel a sense of control, stability, and calm that I hadn’t experienced in a long time. The constant stress and uncertainty have been replaced with reassurance and hope. There is a real importance in services like Money Wellness—not just for the practical help they provide, but for the emotional relief and dignity they restore to people during some of their most difficult moments. They don’t just help you manage money; they help you regain a sense of control over your life. I can say without exaggeration that their support has been life-changing. At a time when I felt overwhelmed and unsure how to move forward, they gave me clarity, guidance, and genuine care. It is not something I will ever forget. Thank you, sincerely, for everything. I am deeply grateful. Reviewed on: 24th April 2026

Brilliant in helping me understand process .

5
Brilliant in helping me understand process . Also gave me advice for future and now. Reviewed on: 24th April 2026

I’m able to breathe now, thanks to money wellness.

5
I was drowning in debts, and every bit of my wage was swallowed by bills/debts, I wasn’t living just existing. I had to leave my job due to my health worsening and so th debts crippled me. Money wellness were efficient, sympathetic, professional and it was so simple and quick to sort. Everything was step by step, they couldn’t help me enough. I owe money wellness my mental health because I don’t honestly know how I’d have coped. And I have two kids to think about and be here for. Money wellness literally saved me and that’s not an exaggeration. I can’t thank all their staff enough. Reviewed on: 24th April 2026

Helpful and understanding staff

5
The staff were very helpful and understanding and made the whole process easy and no at all stressful. Reviewed on: 24th April 2026

Amazing help recommend

5
Very good very helpfully recommend having a conversation to see what happens Reviewed on: 24th April 2026

Very helpful and considerate of my situation

5
Very helpful and considerate of my situation Reviewed on: 23rd April 2026

Really nice people it's fast and helped me out of my...

5
Really nice people it's fast and helped me out of my debt Reviewed on: 23rd April 2026

MONEY WELLNESS IS A SCAM

1
I was going through money wellness for a DRO i got my 60 day breathing space put into place but since that has ended i have not been able to get through to them since and they have not been in contact with me I am now getting phone calls and threats from the debts threatening me with courts and bailiffs both me and my partner suffer with serious mental health and having this is not good for it i have been trying to get through to them for the past 2 half a half weeks and I end up being on hold for hour to hour and half and then the call just drops reading through these reviews left by other people that have experienced the same thing i can see they do not care about the people coming to them for help and that they are in fact a scam Reviewed on: 23rd April 2026
Reply from Money Wellness Thank you for your feedback about your DRO application experience. We're currently experiencing high demand for our services. We appreciate how frustrating this must be, particularly in your circumstances. According to our records, we are in contact with you to progress your DRO application following the end of your breathing space period. If you're experiencing difficulties reaching us by phone, please email [email protected] with your reference number so we can ensure your case is prioritised. We understand the urgency of progressing debt solutions and will work to resolve any communication issues affecting your application. Thanks, Money Wellness Response date: 6th May 2026
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Very helpful and supportive service.

5
Very helpful and supportive service. They made a difficult situation much easier to manage.The support I received was very helpful and understanding. I was really stressed, but the advisor guided me through everything step by step. I’m very grateful for the help. Reviewed on: 23rd April 2026

Money wellness is really from sadness to happiness v...

5
Money wellness is really from sadness to happiness very helpful to people who needs help now i really sleep well but before i had stressed headache didn’t sleep but now money wellness take out all stress. Thanks Reviewed on: 23rd April 2026

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