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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Easy to use app.

Easy to set up and access app. Prompt response from the team by phone or email for any queries you have. Reviewed on: 4th January 2022

Great investment service

All that a online investment bank should be. Reviewed on: 4th January 2022

Nice and east

I made great interest on my savings better than any bank and it couldn’t have been easier to set up. Moneyfarm gets my vote ! Reviewed on: 4th January 2022

Love it!

So easy to get started and actually see results. Also incredibly informative editorial, would definitely recommend. Reviewed on: 4th January 2022

Transparent and informative.

I particularly like how Moneyfarm present the range of investments that form the basis of an account - in terms of transparency and the history of performance of each component. Reviewed on: 4th January 2022

Confident and Reassuring

My mother has always said saving and investment is key for the future. I have always found it easier to just a ave then invest as my knowledge of investment has been quite overwhelming. With Moneyfarm, they make me feel very confident in my understanding of where my money that I invest is going. Their customer service has always been above and beyond, their website and app are clear and easy to navigate and shows where your money is being invested and handled by a leading group of experts. They are always clear and consistent with what they plan to do and what action they are taking when big changes happen in the market as it can be volatile and ever changing. I know there are risks but there are also rewards for long term investment. I am confident and feel very reassured with using Moneyfarm. Any new beginners or those who don’t know where to start, they will be there to help you take your first steps and help build your confidence in investing. I am very happy to be and continue to be a customer with Moneyfarm. Thank you very much Reviewed on: 4th January 2022

Good Investing

Have found their website easy to use and feel it's a good way to invest. Reviewed on: 4th January 2022

No Fuss

Straight forward, simple and inexpensive. I always recommend to friends and family. Reviewed on: 4th January 2022

Easy and straightforward

If you’re looking for an app that takes the hassle out of investing then look no further than Moneyfarm. I’ve been pleasantly surprised at the customer service - emails sent and answered within 4-6hours which is usually unheard of in the finance sector when dealing with customers. The portfolios on offer make it easy to decide which risk level you’re comfortable with and setting up monthly payments couldn’t have been more simple. Reviewed on: 4th January 2022

Easy peasy investing

I found the whole process of managing my stocks and shares ISA so simple via Moneyfarm. Reviewed on: 4th January 2022

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