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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Taking the sting out of investing

The onboarding is straightforward while the onward support takes the sting of uncertainty from grown-up investing. Wish they'd been around 20 years ago. Reviewed on: 4th January 2022

Great user dashboard with the right level of active management

Great user dashboard that has the right granularity of information - the recent performance of my ISA is very good too! Proactive approach is appreciated and at the right level e.g reminding clients to review investment appetite Reviewed on: 4th January 2022

Great oversight of activity and excellent customer service and outreach

Having decided to take the plunge with Moneyfarm, I cannot once say I regret my decision. The customer care from the first moment, to the fantastic app, I can’t recommend this enough. You are kept in the loop very well and are made to feel like a large group of investors. Reviewed on: 4th January 2022

Great app, easy to use and understand

Great app. Easy to understand and transparent in how my money is used/invested. However, it would good to know what specific companies/indexes my investments has gone to rather than generic markets. Reviewed on: 4th January 2022

Good to deal with, easy to deal with, appointments on time

So far they have delivered what they said they would. Easy to invest. Reviewed on: 4th January 2022

Good for first time investors

Good for first time investors as Money Farm do the hardwork for you. Excellant App to monitor progress. Reviewed on: 4th January 2022

Fantastic service

Really helpful with setting up account risk profile and constant updates on market developments. Reviewed on: 4th January 2022

No hassle successful investing

So easy to invest and watch the figures grow Reviewed on: 4th January 2022

Moneyfarm Review

Even though I don’t have insane amounts they still take the time to answer any questions I have either by email or phone call. Reviewed on: 4th January 2022

Great

Easy to use and no complaints so far Reviewed on: 4th January 2022

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