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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2009 reviews)

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4.84

Based on 2,009 reviews, last reviewed 9th Mar 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Excellent service and easy to use app Excellent service and easy to use app Reviewed on: 9th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2009)

Best investment company by far.

I’ve been with moneyfarm for almost 3years through all the ups and downs in the marketplace. But never regretted it very informative website too. Reviewed on: 4th January 2022

brilliant for a first time investor

I had savings money earning no interest and was keen to invest but really nervous as a first timer. As it turned out my investment did incredibly well over a short two year period, after some ups and downs. The fact the app was so transparent throughout and there was always someone on hand to speak to made the whole experience totally reassuring, and of course brilliant to have made money too. Highly recommend these guys. Reviewed on: 4th January 2022

I trust Moneyfarm with the majority of my savings

I started my first Moneyfarm Stocks & Shares ISA in March 2020 right at the bottom of the market, i have topped it up monthly since then and it’s “Money-weighted” growth is now over 47%. My second S&S ISA started in Feb 2021, despite far trickier market conditions since then is also up 11%. I love the simplicity of the top level of the app showing everything I want to see at a glance but also the opportunity to deep dive into the performance of each of the funds I’m invested in. The customer service team are always quick to respond and I haven’t had a query yet that hasn’t been solved on the first call. I’ve since recommended Moneyfarm to a number of family members who all now have their own Moneyfarm accounts and all are doing very well. Reviewed on: 4th January 2022

Easy to use with good returns

Platform is very easy to use, investor profile is setup quickly and simply and once it is all setup it is very straightforward to invest funds. Reviewed on: 4th January 2022

Excellent service and advice

Moneyfarm has been really great at managing my pension. The whole process was made easy from the start and I have an advisor I can contact directly about anything. I am really satisfied with their guidance in managing my private pension fund. Reviewed on: 4th January 2022

straightforward app, very helpful staff when needed

The website and app are very easy to use. Whenever i required help, the reply was the team was very quick and very helpful. Reviewed on: 4th January 2022

Easy, simple and trusted

Easy to use platform, I trust them to manage my money carefully. Simplest provider i have found to take my first foray into investment. Reviewed on: 4th January 2022

Excellent platform!

A fantastic, low cost way to invest - it has been a great savings vehicle for me. I enjoy reading the frequent market update emails and above all, returns have been excellent! Thank you MoneyFarm Reviewed on: 4th January 2022

Clear and easy to use way to invest

Investing made easy from the outset, for a first-time investor. Clear explanation of risks and assessments of how cautious/risky you want your investments to be, alongside realistic projections of possible portfolio values moving forward. Communication is helpful, and provides appropriate level of comment/reflection/advice on current economic trends for a platform that serves those who don't necessarily want to dive headfirst into an ocean of forecasts and trading etc. Reviewed on: 4th January 2022

Very happy

I have been very happy with them and the returns were decent as well Reviewed on: 4th January 2022

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