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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Brilliant service and a wonderful app

Easy to use for a first-time investor. The app is super slick and has all the information you need. Would highly recommend it to anyone looking to build a portfolio for the future! Reviewed on: 4th January 2022

Excellent Service

I’ve had a S&S ISA with Moneyfarm for the past 5 years and so far they’ve never put a foot wrong. I’ve been able to just leave it alone and drip in money every month. They’ve taken care of everything else. Would highly recommend them. Reviewed on: 4th January 2022

Easy investing

Moneyfarm make it easy to invest. Very happy customer experience. Reviewed on: 4th January 2022

Easy to use, close to the customer

Moneyfarm has been very easy to use since day1, and it has been evident throughout the years that they want to stay close to their customers and actually listen to their feedback, and make changes accordingly. Reviewed on: 4th January 2022

The best ROI on my ISA in over two decades!

I joined Moneyfarm just over 3 years ago and took up an investment isa after transferring funds from an existing easy access ISA that was earning me less than 1% interest per year. In the 3 years since joining Moneyfarm has delivered a return on investment significantly higher than most high street banks which i am extremely happy about as i've been saving for a deposit for a flat. The user experience on the app is simple and the one time i requested a callback to discuss my account and portfolio the representative was clear and spoke in plain english in answering my questions and reassuring me about any doubts i might have had. Finally, email marketing communications have never been over abundant to the point of annoyance. This is always a great thing for a company to sustain in the face of TMI. Happy New Year. Best Tej Reviewed on: 4th January 2022

Good investment service

Easy to use, low fees, good returns. Reviewed on: 4th January 2022

Ok for low cost robo investments

I've set up a shares ISA Which was simple to do and the app gives clear information on the current value Reviewed on: 4th January 2022

Good company

Knowledgeable staff and good app to see progress of investments Reviewed on: 4th January 2022

Excellent and easy to have control of your money

Excellent and easy to have control of your money. Love the app. I can see my investments at any time day or night. Reviewed on: 4th January 2022

How investng should be! Painless and efficient.

Easy to set up and manage online, no phone calls needed. Website accurate and clear. Good all round :) Reviewed on: 4th January 2022

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