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Moneyfarm: General investment account reviews

4.78
Based on 2,083 reviews, last reviewed 22nd Apr 2026
46% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026
Jenny H's avatar
Jenny H

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P

About this product

With the Moneyfarm general investment account (GIA), there are no caps on the amount you can invest.

Choose a managed GIA if you want to be guided through the portfolio creation process and have experts manage your investments for you. A DIY GIA is best if you want to choose your own investments and self-manage your portfolio.

Moneyfarm general investment account reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

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Moneyfarm General investment account reviews (2083)

Simple easy and reliable

4
Really helpful platform for investments, i like the transparency, the options to tailor the investments to my needs, the performance and the great customer service. Reviewed on: 4th January 2022

Straightforward and successful

5
Easy user experience and good Management of investments Reviewed on: 4th January 2022

Boost

5
good communication of trading and you can control and see where the funds are invested and also asses the risk element that suits you Reviewed on: 4th January 2022

Easy to use and understand

5
A good site for novice investors as everything is clearly explained on website. Get a prompt response to any queries Reviewed on: 4th January 2022

Great service Easy to use

5
Alway had a great service from Moneyfarm with good communication, advice and help. Great place to start investing Reviewed on: 4th January 2022

No BS - does the job

5
Does what it says on the tin! They live up to their promises. Reviewed on: 4th January 2022

Good platform, misleading metrics

3
Good platform and returns are as expected. However, it would be better if the metrics for portfolios were more representative, rather than using gross measures which make gains look larger than they are. The app desperately needs a dark/ high contrast mode. The terms in relation to referral bonuses are a little bit sneaky too, they should be more transparent on the terms. Reviewed on: 4th January 2022

You reap what you sow

5
Great ease of access, customer service and support. Very clear and straightforward for an investment novice like myself. Reviewed on: 4th January 2022

Good app

4
Good platform! Very easy to use Reviewed on: 4th January 2022

good website

4
very clear and concise and able to speak if needed Reviewed on: 4th January 2022

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Help others make smarter decisions by sharing your own experience. Write a review