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Moneyfarm: General investment account reviews

Name: General investment account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

46% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

With the Moneyfarm general investment account (GIA), there are no caps on the amount you can invest.

Choose a managed GIA if you want to be guided through the portfolio creation process and have experts manage your investments for you. A DIY GIA is best if you want to choose your own investments and self-manage your portfolio.

Moneyfarm general investment account reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

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Moneyfarm General investment account reviews (2083)

1st investment and pension company

I have used them as one of my firest pension and investment companies and so far very satisfied with their service. Reviewed on: 4th January 2022

10/10 customer experience

Moneyfarm make investing simple and easy without compromising on returns or flexibility. Advisors are always a phone call away and the new options like ESG investments are great. Reviewed on: 4th January 2022

Does what it says on the tin!

Happy with my experience of the past 2 years plus. Adding money to my SIPP wasn't straightforward the first few times but I've go the hang of it now. Reviewed on: 4th January 2022

Great!

First experience of investing - so pleased! Reviewed on: 4th January 2022

Easy investing with modern UX

Modern user experience that you'd expect from an app or a website in 2022 that makes investing easy for people who, like me, are not familiar with this domain. An advisor has also called me which was very useful to understand the concept. Reviewed on: 4th January 2022

An initial venture, turned trusted investor

I started with Moneyfarm a good few years ago and they were my first foray into stocks and shares investing. Since then i have opened a number of portfolios with them, (with varying degrees based on my life circumstances). I expect to have dips along the way, but as good thing come to those who wait, you are always rewarded by staying with them. I have also confirmed their ranking when comparing to other investors. It is also a telling take that when Wealthsimple closed down, their customers moved to Moneyfarm. Looking forward to (hopefully) another profitable year ahead! Reviewed on: 4th January 2022

Smooth and professional experience every time

Very happy with Moneyfarm. The app is very easy to use, it's very transparent what is happening with your investments and the communication is excellent. Reviewed on: 4th January 2022

Straightforward and great returns

I don't check in on my Moneyfarm account much but the returns are consistently good and the platform is easy to use and understand. Reviewed on: 4th January 2022

Great service

Good company with solid advice, can't go wrong. Reviewed on: 4th January 2022

Great Customer Service and Returns

Moneyfarm have given me a great return so far on my investment and have provided excellent support and customer service when I had issues with a transfer from my bank (bank caused the issue). Thanks and thoroughly recommended! Reviewed on: 4th January 2022

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