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Moneyfarm: General Investment Account reviews

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4.78
Based on 2,083 reviews, last reviewed 22nd Apr 2026
11700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
13%
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1%
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0%
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Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026
Jenny H's avatar
Jenny H

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
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Alex P
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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

1st investment and pension company

4
I have used them as one of my firest pension and investment companies and so far very satisfied with their service. Reviewed on: 4th January 2022
Steven Schultz Bussey's avatar
Steven Schultz Bussey

10/10 customer experience

5
Moneyfarm make investing simple and easy without compromising on returns or flexibility. Advisors are always a phone call away and the new options like ESG investments are great. Reviewed on: 4th January 2022
Will Gardner's avatar
Will Gardner

Does what it says on the tin!

4
Happy with my experience of the past 2 years plus. Adding money to my SIPP wasn't straightforward the first few times but I've go the hang of it now. Reviewed on: 4th January 2022
Paul Wilkinson's avatar
Paul Wilkinson

Great!

5
First experience of investing - so pleased! Reviewed on: 4th January 2022
Samantha Darley's avatar
Samantha Darley

Easy investing with modern UX

5
Modern user experience that you'd expect from an app or a website in 2022 that makes investing easy for people who, like me, are not familiar with this domain. An advisor has also called me which was very useful to understand the concept. Reviewed on: 4th January 2022
Gabriele's avatar
Gabriele

An initial venture, turned trusted investor

5
I started with Moneyfarm a good few years ago and they were my first foray into stocks and shares investing. Since then i have opened a number of portfolios with them, (with varying degrees based on my life circumstances). I expect to have dips along the way, but as good thing come to those who wait, you are always rewarded by staying with them. I have also confirmed their ranking when comparing to other investors. It is also a telling take that when Wealthsimple closed down, their customers moved to Moneyfarm. Looking forward to (hopefully) another profitable year ahead! Reviewed on: 4th January 2022
Kurt Gander-Howe's avatar
Kurt Gander-Howe

Smooth and professional experience every time

5
Very happy with Moneyfarm. The app is very easy to use, it's very transparent what is happening with your investments and the communication is excellent. Reviewed on: 4th January 2022
Dan Davies's avatar
Dan Davies

Straightforward and great returns

5
I don't check in on my Moneyfarm account much but the returns are consistently good and the platform is easy to use and understand. Reviewed on: 4th January 2022
Lauren Wright's avatar
Lauren Wright

Great service

5
Good company with solid advice, can't go wrong. Reviewed on: 4th January 2022
Kavoos Bybordi's avatar
Kavoos Bybordi

Great Customer Service and Returns

5
Moneyfarm have given me a great return so far on my investment and have provided excellent support and customer service when I had issues with a transfer from my bank (bank caused the issue). Thanks and thoroughly recommended! Reviewed on: 4th January 2022
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Sarah Wells

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