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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2009 reviews)

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4.84

Based on 2,009 reviews, last reviewed 9th Mar 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Excellent service and easy to use app Excellent service and easy to use app Reviewed on: 9th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2009)

Investment made easier for everyone!

Great cheap way to get your money invested without having to think about it! Reviewed on: 27th January 2019

Easy to use, great content

I love MoneyFarm because it’s simple to check, use and top up. I also enjoy their newsletters, which help me think about how to evolve my saving and investment strategies. Reviewed on: 27th January 2019

Great team and customer satisfaction.

I have been very pleased with support given by team members. I was made feel secure, I was been given all information I need to understand how account work and what would happen once invested. How risk rating works, and how money will be distributed. Easy to see on platform. During some downturn and uncertain time when I called, team explained very well to me that how the management team will meet in these types of situation and take care of money, so I do not see disaster in a few months. I can say in a simple term is that, Great team with a focus vision to insure customer satisfaction is always at heart. Reviewed on: 26th January 2019

Great accessible platform

Really easy to use and get set up with lots of information available about the perfomance of investments Reviewed on: 26th January 2019

easy to use / good customer support!

passive investments made retail, bring down the costs and simplify the trade experience (especially for people like me in financial institutions with no time to trade and with stringent compliance controls!) Reviewed on: 25th January 2019

Investing made clear and cost-effective

Moneyfarm have proven to be a wise investment for my money. The investing process is simple, clear and comprehensive. There is regular and informative communication. And the app offers instant analysis of my investments and the strategy behind it. Excellent service! Reviewed on: 24th January 2019

Not giving good returns

The main issue is that even when everything was positive, the returns were not above 3% ( in one year). Now it's on the negatives Reviewed on: 23rd January 2019

Service cannot be better

MoneyFarm make beginner investment easy and understandable for people that don't have the time to read into investing. Support services are particularly helpful. Reviewed on: 23rd January 2019

User friendly low cost investment

From opening my account through setting it up and managing everything was very straight forward. The returns were higher than in saving accounts and customer service responsive. Reviewed on: 22nd January 2019

A very handy and simplified way of investing

The best tool so far that simplifies investments and earnings which performs well even when the market is under-performing. Reviewed on: 22nd January 2019

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