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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

great for ISA investment

Simple, efficient and concrete digital wealth management with quick live assistance Reviewed on: 15th January 2019

Feeling Valued

After much shopping around and reading reviews I settled on Moneyfarm to manage my investments. Since then I've had a good experience, and even though my account is a small one I still feel valued as a customer. The website is clean and easy to use, and I get regular update emails, especially in the face of the current uncertainty. I feel that if I ever had any concerns or issues there are multiple ways to get in touch, and just knowing that that's available is very comforting! Reviewed on: 15th January 2019

Straightforward Platform

Experience to date has been excellent; good platform, clear transactions and useful blog posts and updates are welcome. Reviewed on: 15th January 2019

Great customer experience

I would recommend Moneyfarm for the great customer experience. The online platform enables customer to easily access information and make changes to their portfolios. Moneyfarm keeps customers posted on any developments and they are always available to answer questions directly. Reviewed on: 15th January 2019

Easy to use and good returns in turbulent market

I’ve used moneyfarm for over a year as a way to spread some savings. It’s so easy to use and transparent which I really like. Times are tough so you can lose as well as gain but if you can ride out the uncertainty you can get a bank beating return. Also I needed to take some money out for an unforeseen expense and it was relatively straight forward Reviewed on: 14th January 2019

EASY TO USE WEBSITE

VERY STRAIGHTFORWARD FOR SETTING UP. ONLY PROBLEM SO FAR IS DELAY IN BONUS PAYMENT. Reviewed on: 14th January 2019

Nice platform, easy to follow the money

I like the transparency of moneyfarm and the ease of contacting staff via the app Reviewed on: 13th January 2019

Simple to use

Great and easy to use. Easy to review what you want Reviewed on: 13th January 2019

user friendly GUI

easy to navigate and user friendly one point to add is that I was not able to amend my initially created portfolio Reviewed on: 13th January 2019

Quick and easy for those with little or no previous knowledge of making investments

Quick and easy way to invest money with a website that explains the minefield of investments which is perfect for someone who has little or no knowledge of the world of stocks and shares Reviewed on: 11th January 2019

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