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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.85 (2083 reviews)

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4.85

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Great communication and explanation throught.

Great communication and explanation throught. Always happy to discuss your investment Reviewed on: 24th March 2025

This is very new to me, only in for a few days.

This is very new to me, only in for a few days, however so far so very good. when I have needed help it's been available to me. I am feeling very excited about this new experence. Reviewed on: 24th March 2025

All queries resolved easily and quickly

All queries resolved easily and quickly Reviewed on: 24th March 2025

Make the complex simple.

Make the complex simple. Very easy to deal with. Reviewed on: 24th March 2025

Moneyfarm makes me money

I have been experiencing delays in getting feedback from staff in terms of my Moneyfarm investments however hope to get this resolved during call back arranged for this week. With that being said Moneyfarm have kept my savings safe & secure & making money for me, overall I'm a happy customer. Reviewed on: 24th March 2025

Good customer service

Easy to use and contact customer service for assistance and investment opportunities Reviewed on: 24th March 2025

Fantastic help from Customer Service

Customer service were very clear and helpful proving me with answers to my questions, I am a new Investor with Moneyfarm, clear information makes me feel comfortable as a first time user of your website. Thank you Moneyfarm Reviewed on: 24th March 2025

Happy customer for many years

I've been with Moneyfarm for several years and have never been disappointed. They are always responsive and supportive when needed. Their app is well designed and lets me interact with their services efficiently. And their media output, such as their regular YouTube updates, gives me confidence in their strategy. The only thing I'd be keen on is seeing greater returns on my investments, but that's not entirely within their control. Reviewed on: 24th March 2025

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

better than barclays

very friendly staff helped with a transfer from a very difficult barclays Reviewed on: 24th March 2025

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