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Moneyfarm: General Investment Account reviews

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4.84
Based on 2,028 reviews, last reviewed 13th Mar 2026
6400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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13%
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Latest highest rating:

5

Easy to use and performance has been good. Easy to use and performance has been good. Reviewed on: 13th March 2026
Carolyn's avatar
Carolyn

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P
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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2028)

Simple, efficient and transparent

5
Truly a happy client of Moneyfarm. The process is simple and easy to understand. They provide transparency with your investment portfolio, providing a clear insight as to how your money is being managed! Thank you for a wonderfully positive experience!! Reviewed on: 7th January 2018
Laura Gilliland's avatar
Laura Gilliland

Easy Portfolio Saving

5
Making my financial savings plan quick and easy whilst knowing that it will be a risk appropriate portfolio for peace of mind. Reviewed on: 6th January 2018
Will Oxley's avatar
Will Oxley

Great service and better than expected returns !

5
Moneyfarm has been a pleasure to work with on my investments and have excelled in their level of customer service, exceeding expectations at all times. Thanks Reviewed on: 6th January 2018
Steve Carl's avatar
Steve Carl

Simple to use, risk adjusted ISA investment

5
Simple app for small or large cash investments in portfolios based on your risk preferences Reviewed on: 6th January 2018
David's avatar
David

Informative, Efficient, Helpful, Friendly

5
Understanding my requirements was simple using the straightforward questionnaire that Moneyfarm use. Order placed and ISA generated speedily. Reviewed on: 6th January 2018
Stephen Craig's avatar
Stephen Craig

Easy diversified investing at reasonable cost

4
The investing process involves a questionnaire to determine your attitude to risk and investment timeframe. Following that a diversified multi-asset portfolio is recommended and you invest your money. Simple! Costs are reasonable and customer service was efficient. They rang me at an agreed time regarding a query I had. Recommended if you're new to investing. The phone app is clear and concise but probably encourages you to check your investment more often than you should. Reviewed on: 6th January 2018
Sean Kelsey's avatar
Sean Kelsey

Quietly Satisfied

5
Being a novice to investing I was anxious to find a no-nonsense straight-forward easy to understand method of saving and growing my modest capital resources. Moneyfarm provides just what I was l looking for. Reviewed on: 6th January 2018
Alex Birchley's avatar
Alex Birchley

Simple but needs more options

4
Simple but I'd like more levers to maximise my returns. Reviewed on: 6th January 2018
Fernando Lopez's avatar
Fernando Lopez

Simple but needs more options

4
I signed up just over a year ago and returns are normal around 10% (I have a high risk profile). Service is good and works but could do with more levers to maximise my returns Reviewed on: 6th January 2018
Fernando Lopez's avatar
Fernando Lopez

Professional and customer satisfaction

4
Moneyfarm made my first experience in the financial investment world rewarding and straightforward. Reviewed on: 6th January 2018
Martin's avatar
Martin

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