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Moneyfarm: General Investment Account reviews

View other Moneyfarm products
4.78
Based on 2,083 reviews, last reviewed 22nd Apr 2026
11700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
13%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026
Jenny H's avatar
Jenny H

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P
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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Easy

5
Heat and easy to use. Amazing customer service Reviewed on: 22nd December 2017
Chris 'Arky' Arkinstall's avatar
Chris 'Arky' Arkinstall

Good customer support and reliable service

5
I have been using their services for around 5 months. Their support service is excellent. Any of my questions are answered in a few minutes. And they have a user friendly website. Reviewed on: 22nd December 2017
Mahdi's avatar
Mahdi

Simple and effective

5
Simple to use platform, good customer service and good performance. Reviewed on: 22nd December 2017
Jack Sands's avatar
Jack Sands

Easy and convenient. Make the complexities understandable

5
I started using moneyfarm last year as my first ever stocks and shares ISA. I have loved the livechat because for a newbie like me I had a lot of questions! Reviewed on: 22nd December 2017
Oliver Blake's avatar
Oliver Blake

Moneyfarm

5
Great customer service via online chat feature, very transparent fees and practice and was especially impressed when fees were recently increased and existing customers were made at least as well off (and many better) with the fees they pay. Reviewed on: 22nd December 2017
Oliver Ng's avatar
Oliver Ng

Very easy to use

5
The service is very easy to navigate and the customer service is excellent Reviewed on: 22nd December 2017
Conor Crooks's avatar
Conor Crooks

easy to use

4
No hassle simple for new investors Reviewed on: 22nd December 2017
mereri's avatar
mereri

Great tool/app and excellent customer service response

5
Speedy reply to my query and a transparent, easy to use platform Reviewed on: 22nd December 2017
Ben Halford's avatar
Ben Halford

Excellent service with exciting prospects

4
As a first time investor the market can be a little scary. However Moneyfarm have excellent services and their products are easy to both set up and manage. So far (just a few months) it's hard to say what the return will be on my initial investment - however I'm already in profit in excess of a comparable savings account or ISA, so the return looks good. Reviewed on: 22nd December 2017
Stu Johnson's avatar
Stu Johnson

Easy

5
Easy way to save for the future. Quick and easy set up. Easy to use app. Reviewed on: 22nd December 2017
Andy Howard's avatar
Andy Howard

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