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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.85 (2083 reviews)

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4.85

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Consultative support

Customer service has always been very consultative and helpful. Reviewed on: 15th January 2025

No issues. Simple and efficent

No issues. Safe and reliable. Can't complain. Reviewed on: 15th January 2025

Moneyfarm has been excellent and managing my investm...

Moneyfarm has been excellent and managing my investments and also providing great customer service to p my diversify my investments based on my own desire for risk and also based on the investment style I want to take. Reviewed on: 15th January 2025

Great service

Good website with all the information I require and queries dealt with promptly Reviewed on: 15th January 2025

Great experience - smooth support

Great experience - smooth support Reviewed on: 15th January 2025

Transparent and timely

Moneyfarm provides a straightforward and convenient way to invest. The app is clearly designed and overall communication is transparent and timely. Reviewed on: 15th January 2025

Easy/ sound investment for the future

I have deposited in money farms general investments, the process of doing so was straight forward & associated costs low. This provides a good means of stepping into investing for people who have limited knowledge/ skills in this area & are looking for a product that’s managed for you. Reviewed on: 14th January 2025

Straightforward, simple investing

Never had any issues with them. I receive occasional calls just to ask how things are going, no sales talk, receive many interesting and informative emails, the return on my investments is excellent and everything is very transparent and simple to navigate. Reviewed on: 14th January 2025

Great support and assessment prior to investing with...

Great support and assessment prior to investing with personal service that is invaluable to me. Reviewed on: 14th January 2025

I have been with Moneyfarm since 2023.

I have been with Moneyfarm since 2023. There products are amazing, I have an ISA, GIA and a pension product. I also think the app is intuitive and customer friendly. The level of customer service is excellent Reviewed on: 14th January 2025

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