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Moneyfarm: General investment account reviews

View other Moneyfarm products
4.78
Based on 2,083 reviews, last reviewed 22nd Apr 2026
46% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026
Jenny H's avatar
Jenny H

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024
Alex P's avatar
Alex P
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About this product

With the Moneyfarm general investment account (GIA), there are no caps on the amount you can invest.

Choose a managed GIA if you want to be guided through the portfolio creation process and have experts manage your investments for you. A DIY GIA is best if you want to choose your own investments and self-manage your portfolio.

Moneyfarm general investment account reviews help you find out what it’s really like to be a customer. If you’ve used Moneyfarm before, you can also leave a review and share your experience.

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Moneyfarm General investment account reviews (2083)

Consultative support

5
Customer service has always been very consultative and helpful. Reviewed on: 15th January 2025
JG's avatar
JG

No issues. Simple and efficent

5
No issues. Safe and reliable. Can't complain. Reviewed on: 15th January 2025
Jeff R's avatar
Jeff R

Moneyfarm has been excellent and managing my investm...

5
Moneyfarm has been excellent and managing my investments and also providing great customer service to p my diversify my investments based on my own desire for risk and also based on the investment style I want to take. Reviewed on: 15th January 2025
Matthew B's avatar
Matthew B

Great service

4
Good website with all the information I require and queries dealt with promptly Reviewed on: 15th January 2025
John W's avatar
John W

Great experience - smooth support

5
Great experience - smooth support Reviewed on: 15th January 2025
Rhys C's avatar
Rhys C

Transparent and timely

5
Moneyfarm provides a straightforward and convenient way to invest. The app is clearly designed and overall communication is transparent and timely. Reviewed on: 15th January 2025
Ferg B's avatar
Ferg B

Easy/ sound investment for the future

5
I have deposited in money farms general investments, the process of doing so was straight forward & associated costs low. This provides a good means of stepping into investing for people who have limited knowledge/ skills in this area & are looking for a product that’s managed for you. Reviewed on: 14th January 2025
Fiona sutherland's avatar
Fiona sutherland

Straightforward, simple investing

5
Never had any issues with them. I receive occasional calls just to ask how things are going, no sales talk, receive many interesting and informative emails, the return on my investments is excellent and everything is very transparent and simple to navigate. Reviewed on: 14th January 2025
Mike's avatar
Mike

Great support and assessment prior to investing with...

5
Great support and assessment prior to investing with personal service that is invaluable to me. Reviewed on: 14th January 2025
Moira's avatar
Moira

I have been with Moneyfarm since 2023.

5
I have been with Moneyfarm since 2023. There products are amazing, I have an ISA, GIA and a pension product. I also think the app is intuitive and customer friendly. The level of customer service is excellent Reviewed on: 14th January 2025
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Brenda L

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