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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.84 (2009 reviews)

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4.84

Based on 2,009 reviews, last reviewed 9th Mar 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

Excellent service and easy to use app Excellent service and easy to use app Reviewed on: 9th March 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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About this product

Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

Moneyfarm General Investment Account reviews (2009)

Review of the Moneyfarm, General Investment Account:

Good experience overall...

Good communication, easy to book an adviser with time slot online, account on dashboard is user friendly, quite knowledgeable on market updates, explanation on funds (sometime depends on who you get), etc. Reviewed on: 24th March 2025

Easy, no fuss investment

Very easy to set up, good support from a human being and really good advice when needed. Reviewed on: 4th January 2022

Good costumer service and suits my investing needs

I’m new to investing and preferred a service that would manage things for me. I find moneyfarm really great Reviewed on: 4th January 2022

Strong risk adjusted returns

Simple, fast method of investment management making it easy for new investors with strong returns even throughout the recent pandemic/crisis Reviewed on: 4th January 2022

Accessible Investing

Simple platform making investing accessible at a comparatively low cost. Reviewed on: 4th January 2022

Simple, clear and informative

I really like the app and how it displays the assets. It is especially very simple to use! Reviewed on: 4th January 2022

Easy, transparent investing

Very simple approach to investing. Transparent, with notification of trades and adjustments. Reviewed on: 4th January 2022

Moneyfarm an excellent way to invest

Since starting to invest with Moneyfarm some 5 years ago I have had great customer service from all who I've dealt with. The returns on investments have been better than those done by my IFA including managed funds. As such, I am very PRO in suggesting Moneyfarm to my friends as a good way to invest. Reviewed on: 4th January 2022

Great customer service

I signed up with Moneyfarm last year as it had been recommended to me by friends. I have found their customer service to be friendly and efficient. They recently added an ESG fund which is great to see. I have already recommended Moneyfarm to friends since joining. Reviewed on: 4th January 2022

Not sceptical now

I was very wary of investing in a share portfoilo .But since using the moneyfarm app the information presented is excellent and easy to understand.Also the feedback gives confidence that your investment is managed effectively to reduce risk. Reviewed on: 4th January 2022

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