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Moneyfarm: General Investment Account reviews

Name: General Investment Account
Rating: 4.78 (2083 reviews)

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4.78

Based on 2,083 reviews, last reviewed 22nd Apr 2026

11700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

13%

Latest highest rating:

5

They provide and excellent service. They provide and excellent service. Reviewed on: 22nd April 2026

Latest lowest rating:

1

Incorrect and incomplete consolidated tax certificates The annual consolidated tax certificate provided by Moneyfarm for GIA accounts contains incorrect and incomplete information. It is incorrect because ... Read more Reviewed on: 17th January 2024

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Take a look at our Moneyfarm reviews to see what our community is saying about Moneyfarm’s online investment service. Already used Moneyfarm? Leave your own review to help our community better manage their money. With your help, we're changing financial services for the better.

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Moneyfarm General Investment Account reviews (2083)

Moneyfarm gives you control, flexibility and full visibility of your investments.

Moneyfarm is an online convenient way to invest your money with full flexibility and visibility of your investments. It is a very good service and one well worth the consideration. Reviewed on: 4th January 2022

Intuitive and clear investment service

The website and app are clear and simple to use, and easy to change funds/move to ethical profiles. Would recommend to anyone starting out in investing. Reviewed on: 4th January 2022

Superb customer service and consistent returns

Everything from first contact on the phone to using Moneyfarm website smooth and easy. Reviewed on: 4th January 2022

No stress investing

Just simple and easy way to invest but be mindful that your allocations can shift depending on global conditions (regardless of your risk profile). Also for some reason the investment always has a certain % as cash despite de fact that all that money that you put there is to be invested. Will only recommend for absolute beginners or people who are not allowed to trade anywhere with any sort of discretion . Reviewed on: 4th January 2022

Great way to make investing easy

Really easy set up and I feel confident my money is in good hands. Reviewed on: 4th January 2022

Easy, flexible investing for all levels

I'm a novice when it comes to investing so being able to dip my toe using MF has been great. I can easily update my investment risk profile and monitor my investment via their accessible app. MF has given me the confidence to embark on other areas of investment too. Reviewed on: 4th January 2022

Easy to use

Easy to use convenient transparent and good performance Reviewed on: 4th January 2022

Straightforward, easy to use platform, helpful staff

Been using Moneyfarm for a few years and am very happy with my choice. Investment performance is good, the app and website are clear, and any questions are readily answered by the very helpful Moneyfarm folks. Reviewed on: 4th January 2022

Easy, cost-effective, good performance

Sign-up was really easy, as was setting up a regular payment and making and hoc investments. Switching portfolios - into one of the new ESG ones - was very simple too. The app works well, communications are regular and very clear, and basically, it just works very well. For the first step in wealth accumulation, beyond emergency cash, I can't fault it - and I am sure that it will continue to serve me well long into the future when I (hopefully!) have a lot more invested. Reviewed on: 4th January 2022

Excellent Service

My investments are doing well, but what really impresses me is that they are extremely contactable. Any query I have, I just call and I am speaking to an advisor within a minute. They are all knowledgeable and very helpful Reviewed on: 4th January 2022

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