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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

I am elderly and the care the Caldicot staff give is amazing. They are always there for me when I need it. Reviewed on: 24th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024

In branch service review

Booked an appointment at Caldicot for a review and did not have to wait that long for this. Great service on the day and happy with products taken. Reviewed on: 24th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024

In branch service review

Saw us without an appointment - wonderful service. Reviewed on: 24th August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024

In branch service review

Local and there is the ability to speak to people. Reviewed on: 24th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Local, friendly, and always excellent service. Reviewed on: 24th August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

Friendly service in the Cwmbran branch. Reviewed on: 23rd August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th September 2024

In branch service review

I like that having a passbook makes it harder to access your cash. High interest rates. Good customer service. Reviewed on: 23rd August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 13th September 2024

In branch service review

Friendly, explain in detail, and they treat you with respect. Good products. Money feels safe. Local branch. Reviewed on: 23rd August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 13th September 2024

In branch service review

Having a local branch is very important to me and being able to call in to the branch and engage in person in Risca. Reviewed on: 23rd August 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with our Risca branch. Response date: 13th September 2024

In branch service review

There are branches locally. Could do monthly interest on the account. Reviewed on: 23rd August 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 13th September 2024

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Monmouthshire Building Society: Savings reviews

14% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

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