NatWest Group - Cora Reviews
Cora is available 24/7 to support NatWest customers with questions about day-to-day banking. If you've chatted with Cora before, why not leave a review below and share your experience with others.
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NatWest Group - Cora Products 5,477
Write a reviewAlways helpful
Easy to transfer to assistant if cora can’t help
Reviewed on 13th August 2022Emily
Write a reviewSoul destroying
For the love of god what are these bafoons being paid for, somebody somewhere is laughing and it’s certainly not the poor soul that has to use Cora to try and sort their issues out. Please contact me I’m literally ready to give you my honest feedback abou Read more
For the love of god what are these bafoons being paid for, somebody somewhere is laughing and it’s certainly not the poor soul that has to use Cora to try and sort their issues out. Please contact me I’m literally ready to give you my honest feedback about this shocking so called “service”.
Unless of course this whole abomination is being run by slugs in which case they can’t use telephones or even speak, which actually figures!!!!Reviewed on 11th June 2022Rob Hawkins
Write a reviewWebsite a mess. Can't contact Cora
They need to keep their website as simple as possible. Less is more. Instructions say log in to online banking and click "Cahat Now". Chat Now does not appear in online banking.
Reviewed on 7th June 2022Peter McKeown
Write a reviewCora is good but doesnt understand sometimes
Cora is a good digital assistant but does not understand peoples commands what they ask her sometimes
Reviewed on 7th May 2022Martin fernyhough
Write a reviewgo away Cora
Your Cora is always there uninvited .blocks my Bank account page. no cross to get rid of it. Good if I needed the service. drives me mad. its like having a person peering over your shoulder . do not like it. Do not need it to be there all the time. only Read more
Your Cora is always there uninvited .blocks my Bank account page. no cross to get rid of it. Good if I needed the service. drives me mad. its like having a person peering over your shoulder . do not like it. Do not need it to be there all the time. only if I press the button asking for help
Reviewed on 4th May 2022j Lewis
Write a reviewGood advice
Advice information and support was spot on
Reviewed on 14th April 2022Mike Glynn
Write a reviewGood advice
Advice information and support was spot on
Reviewed on 14th April 2022Mike Glynn
Write a reviewBest
Been with NatWest since 2017 and have never had any problems. Online banking super easy to use
Reviewed on 4th April 2022Eden
Write a reviewExclusive services by Natwest team.
Natwest team is doing brilliant job , you get best service milion times , no problem in communication , I would rate them 10/10
Reviewed on 4th April 2022Hibah Hussain
Write a reviewAbsolutely useless
Having been through the process several times now, Cora has been fairly pathetic. Misunderstanding questions whilst at the same time insisting it can solve the problem. Cora could not find its way out of a paper bag.
Reviewed on 4th April 2022Peter Guest
Write a reviewCora Natwest virtual assistant
I love the Cora Digital Assistant from Natwest. Most issues she/he can answer and it's easier and a lot more quicker than calling,messaging or going into a branch. If the issue can't be resolved through Cora than he/she can put you through to an agent and Read more
I love the Cora Digital Assistant from Natwest. Most issues she/he can answer and it's easier and a lot more quicker than calling,messaging or going into a branch. If the issue can't be resolved through Cora than he/she can put you through to an agent and the chat is saved which saves time having to go through everything again. I've always had a good experience and would be more than happy to recommend any of my friends and family. I have mental health issues and sometimes talking with people gives me major anxiety so this way is a lot less stressful for me to use and get answers I'm looking for.
Reviewed on 4th April 2022Donna D Croucher
Write a reviewNothing but exceptional
I’ve been with Natwest since I was 16 years old! I’m now 30 and I never had an issue. I always get great service whenever I go to a branch, however I rarely do since I can do most of my banking through the app!
Reviewed on 4th April 20221sa7ab
Write a reviewAmazing experience!
Never been let down. My query has always been resolved!
Reviewed on 4th April 2022Malini
Write a reviewFastest, reliable way to have queries answered
Cora enables any questions I have to be answered very rapidly, without needing to wait for bogged-down staff
Reviewed on 4th April 2022Dominic
Write a reviewCora's help
I had an ATM issue and Cora helped me a lot and it was a quick and simple way to get the matter resolved
Reviewed on 4th April 2022Jenny
Write a reviewFantastic
Great service useful and helpful
Reviewed on 4th April 2022sthopati_20@hotmail.com
Write a reviewRIP OF BANKING
SLOW - PAINFULLY SLOW. Unable to talk in coherent sentences.
Reviewed on 4th April 2022Barry Skelhorn
Write a reviewHappy with my Bank
I tried to send money to a foreign account the sum being over the limit for Online banking. Cora went through the steps, asked sensible questions and provided the answer I wanted quickly and easily - job done.
Reviewed on 4th April 2022David Lilley
Write a reviewExcellent service
It was clear, easy and quick to make the transfer.
Reviewed on 4th April 2022ritalawrence47@btinternet.com
Write a reviewEasy to use
changed address via Cora. Was easy
Reviewed on 4th April 2022Andrew
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