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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2123)

Overall Great Bank For Years

I’ve used NatWest for years and I definitely didn’t have any issues they couldn’t fix especially in the bank branch their super friendly and the app is so easy to use with help and guides that you might need. Reviewed on: 20th February 2023

Reliable and Trusted service provider

I switched my account nearly 2 years ago from Santander who I had banked with for over 40 years to Natwest . I'm so pleased with how easy the switch was and how easy banking app is to use as this was important to me as I now do all my banking on line . Its easy to get customer support when ever you need to . I'm always kept upto date by email or text messages. It's easy to apply for other products on line . The interest rates are very competitive on their saving accounts. Overall I'm a very satisfied customer Reviewed on: 20th February 2023

Great account supported with perfect app!

Natwest has the most user-friendly app I have seen! Its easy to use with a lort of usefull tips and offers. My bank for life! Reviewed on: 20th February 2023

Good service

Nat West is my bank that I've een banking with for the last 30 years and have never let me down whether it be bank services or updates, they're always on point. Reviewed on: 20th February 2023

An excellent choice

I made the switch to Nat West and it could not have been easier. A brilliant move on my part Reviewed on: 20th February 2023

Fantastic bank

Best app wonderful bank best service Reviewed on: 20th February 2023

nice, quick & easy

it’s easy to handle their mobile banking app and when issues arise they’re able to sort it relatively quickly Reviewed on: 20th February 2023

Excellent everyday banking

Great to have easy access banking. Able to daily check account, easy transfers between accounts and set up payments to others. So easy to keep a track of spending and security. The on line AI help is not always able to understand or interpret questions but I have always then resolved my questions by talking to a human, a refreshing change these days! Reviewed on: 20th February 2023

Good app but no on-line customer service

Good app. Tells me what I need to know but no online help. I want a person to talk to online not a bot. A bot can't sort my query out, a human being can. Come on natwest. Gear up. Reviewed on: 20th February 2023

Best banking of the year

I do all my banking transactions with ease in the comfort of my home Reviewed on: 20th February 2023

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