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NEST reviews

NEST logo
Rated Average • 2.89/5

NEST reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 34 product reviews

Average score of 2.89/5
5 star
35%
4 star
18%
3 star
3%
2 star
0%
1 star
44%
Reviews for NEST have trended positively over the past 90 days

Latest positive rating

5/5

Peace of mind.

I’m very pleased with my pension provider. They make everything easy to understand and manage, and I feel confident knowing my money is being invested... I’m very pleased with my pension provider. They make everything easy to understand and manage, and I feel confident knowing my money is being invested properly and used in the right way. It gives me peace of mind for the future. Read more Read less

{"display":"nDrew","full_name":"nDrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Workplace Pensions
nDrew 5th September 2025

Latest negative rating

1/5

Good luck getting your money

Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have... Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have done is attempt to make the process as difficult as possible. From the first contact the call centre told me I hD not been with them since 2022 and had £200. They were still taking money and I had over £2000. I provided all of the documents requested kept contacting them asking what the delay was. My other pension companies had paid out. I was told a code would be sent out by post. ( that day of course!!!!). I knew by now this would not happen and it didn't. I put in an official complaint. Next they have refused to pay into my Starling bank account even though no one else has a problem with it. I have no other account and they keep resending the same email and ignoring all of my emails. This company is a nightmare. Avoid them at all costs. Read more Read less

{"display":"Janice Thomas","full_name":"Janice Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/961371.png"}}'s avatar
See more reviews for NEST products

About NEST

NEST is the workplace pension set up by the government. NEST, or the national Employment Savings Trust, offers auto-enrolment pensions for all employees in the UK. If you're making a decision on your pension, read our NEST reviews to see what others have to say about this provider, or if you're already enrolled, share your own NEST review and let other people know that you think of the scheme.

NEST at a glance

Reviews for NEST

Showing 11 of 34 company reviews • Last reviewed within 14 days

Peace of mind.

Workplace Pensions • 5th September 2025

I’m very pleased with my pension provider. They make everything easy to understand and manage, and I feel confident knowing my money is being invested... I’m very pleased with my pension provider. They make everything easy to understand and manage, and I feel confident knowing my money is being invested properly and used in the right way. It gives me peace of mind for the future. Read more Read less

{"display":"nDrew","full_name":"nDrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I used NEST for a years before i changed jobs.

Workplace Pensions • 12th June 2025

I used NEST for a years before i changed jobs. I had to register with a new pension scheme and decided to move my previous... I used NEST for a years before i changed jobs. I had to register with a new pension scheme and decided to move my previous earnings to current scheme. NEST was helpful with the entire experience and peompt with responding to enquires Read more Read less

{"display":"Pukkah","full_name":"Pukkah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 4/5

    Easy to understand and use the service

    Easy to understand and use the service

    {"display":"Lisa t","full_name":"Lisa t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Good luck getting your money

    Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have... Absolute nightmare if you are ever enrolled into this company cancel. I have asked for my pension pot to be paid and all they have done is attempt to make the process as difficult as possible. From the first contact the call centre told me I hD not been with them since 2022 and had £200. They were still taking money and I had over £2000. I provided all of the documents requested kept contacting them asking what the delay was. My other pension companies had paid out. I was told a code would be sent out by post. ( that day of course!!!!). I knew by now this would not happen and it didn't. I put in an official complaint. Next they have refused to pay into my Starling bank account even though no one else has a problem with it. I have no other account and they keep resending the same email and ignoring all of my emails. This company is a nightmare. Avoid them at all costs. Read more Read less

    {"display":"Janice Thomas","full_name":"Janice Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/961371.png"}}'s avatar
  • 1/5

    The problems start when you try to with draw money.

    The problems start when you try to with draw money. It takes 10 days for an email to be answered and a month on and... The problems start when you try to with draw money. It takes 10 days for an email to be answered and a month on and still my withdrawal request has not been completed. Documents get missed and no one seems to know whats going on. I certainly would not use this company again. Read more Read less

    {"display":"SB","full_name":"SB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Workplace Pensions
    SB 10th September 2024
  • 5/5

    I am happy of service of it .

    I am happy of service of it . Easy to use

    {"display":"Jumakhon","full_name":"Jumakhon","avatar":{"url":"\/uploads\/avatars\/users\/857619.jpg"}}'s avatar
    Workplace Pensions
    Jumakhon 4th September 2024
  • 5/5

    Staff are very helpful and very knowledge

    Staff are very helpful and very knowledge

    {"display":"Anyoldthing@rocketmail.com","full_name":"Anyoldthing@rocketmail.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They solve any problem if you don't understand somet...

    They solve any problem if you don't understand something from the amount you have and you can easily do what you want to do next... They solve any problem if you don't understand something from the amount you have and you can easily do what you want to do next with your pot, they are reliable and any technical problem you can leave a message or call and they will answer you by message or correspondence. Read more Read less

    {"display":"BOGDAN AVASILCAI","full_name":"BOGDAN AVASILCAI","avatar":{"url":"\/assets\/uploads\/avatars\/users\/725826.png"}}'s avatar
  • 4/5

    Online platform is very efficient and easy to use.

    Online platform is very efficient and easy to use. The sharia fund seems to perform better. A workplace pension that's worth considering. I'll recommend

    {"display":"Samuel Duncan","full_name":"Samuel Duncan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/658207.png"}}'s avatar
  • 1/5

    A nightmare of a website if intending to remove mone...

    A nightmare of a website if intending to remove money from the pension! Using a credit rating company to ascertain true identity of pension holder?!

    {"display":"Jayne M","full_name":"Jayne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I use them the only problem is that I can't make add...

    I use them the only problem is that I can't make additional payments to them

    {"display":"Christopher H","full_name":"Christopher H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from NEST

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