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Newbury Building Society: Savings reviews

4.90
Based on 8,877 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

5
I have existing accounts and so knew the service would be good. Connor was friendly, knowledgeable and very kind. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will share your comments with Connor, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came without an appointment and was treated with flexibility, kindness and respect. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

4
Ackim was exceptionally helpful and professional in sorting out my savings accounts. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Akim, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Good informed personal service - no hassle or waiting. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I came in to open up an ISA, and staff gave excellent advice. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I found Sarah very easy to deal with, staff have a very friendly disposition. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I saw Sarah yesterday to open a savings account for my granddaughter, she was so friendly and made it all so easy. You certainly don't get that service online!. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Sarah, who will be so pleased to read them. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I liked Sarah's friendly advice. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
Friendly staff in the Winchester branch. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 1st November 2024
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Newbury Building Society

In branch service review

5
I dealt with Olivia and have before, she is outstandingly kind, helpful and knowledgeable. I like her very much and I like the whole atmosphere in your branch. Cannot be improved. I am very satisfied. Reviewed on: 31st October 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. We will share your kind words with Olivia, who will be so pleased to hear them. Response date: 1st November 2024
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Newbury Building Society

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