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Newbury Building Society: Savings reviews

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4.88
Based on 8,723 reviews, last reviewed 12th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8724)

New mortgage

5
I have taken a new mortgagee with Newbury. The product and service has been very good. Reviewed on: 1st June 2024
Richard W's avatar
Richard W
Reply from Newbury Building Society Hi Richard Thank you for taking the time to leave feedback - we appreciate it. Response date: 3rd June 2024
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Newbury Building Society

In branch service review

5
I liked that staff explained several options about savings with me which gave me something to think about before committing myself. All members of staff are helpful. Reviewed on: 1st June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Service good. By post could be better, maybe a post office problem. Reviewed on: 1st June 2024
Verified Member's avatar
Verified Member

Great service from Bridget in Abingdon branch

5
Great service from Bridget in Abingdon branch Reviewed on: 31st May 2024
Sharon 's avatar
Sharon
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Bridget, who will be so pleased to read them. Response date: 3rd June 2024
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Newbury Building Society

In branch service review

5
I think the Newbury is great. So helpful and friendly. Well done and thanks. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
Pleasant helpful staff. Would recommend. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
I like the use of the passbooks - referring back is easier. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th June 2024
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Newbury Building Society

In branch service review

5
Directors' salary annual increases should be much smaller. Reviewed on: 31st May 2024
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Verified Member

In branch service review

4
Original query at main desk was handled poorly. Appointment was very good and helpful though. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Love everything, always happy with the service. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 25th June 2024
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Newbury Building Society

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