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Newbury Building Society: Savings reviews

4.85
Based on 6,942 reviews, last reviewed 20th Dec 2024
4% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly customer service Chloe was very friendly and advised us of the best savings account for our 3 month old. It took all of about 20 minutes to open an account and it was ... Read more Reviewed on: 20th December 2024
Hannah B's avatar
Hannah B

Latest lowest rating:

2

Online access isn't good from my experience! Well after opening an in branch account attempted to get online access. Unfortunately after many attempts with must to-ing and fro-ing with building s... Read more Reviewed on: 19th November 2024
JG's avatar
JG

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (6942)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Prefer savings account with passbook rather than internet. Branch is calm and relaxed with good customer service. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
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Newbury Building Society

In branch service review

5
Great products and professional staff. Great to have a physical building society to visit. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
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Newbury Building Society

In branch service review

5
Always very good advice receibed. Very friendly and helpful staff. Reviewed on: 29th November 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th December 2024
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Newbury Building Society

In branch service review

5
Lovely new office in Winchester and lovely staff. Reviewed on: 29th November 2024

In branch service review

5
Really lovely surroundings - bright, light and airy. Excellent as always. Reviewed on: 29th November 2024

In branch service review

5
Very customer focused. Excellent customer service. Reviewed on: 29th November 2024

In branch service review

5
Very polite, helpful and exceptional service. Reviewed on: 29th November 2024

In branch service review

4
Staff were very helpful. Prepaid envelope (first class) supplied took 4 days to get to you caused me huge worry and time wasted visiting my bank and calling you. Staff were very helpful to find a way to help out, but the money didn't arrive in my account in time to transfer out same day. Could you improve this in the future?. Reviewed on: 29th November 2024

In branch service review

3
When I first came into the branch I spoke with two staff members who gave different answers which was confusing. Reviewed on: 29th November 2024

In branch service review

5
Lisa, Tasha and Louise have been so helpful at a difficult time for our family. Reviewed on: 29th November 2024

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