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Newbury Building Society: Savings reviews

4.89
Based on 8,754 reviews, last reviewed 4th Jul 2026
38% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026
Harvey D's avatar
Harvey D

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8754)

Excellent friendly helpful face to face service

5
Customer for over 10 years and visiting the branch is always a pleasant experience Reviewed on: 5th January 2018

Caring branch

5
The staff are always helpful, welcoming and cheerful - despite terrible upheaval due to re-construction of town centre and perpetual roadworks closing various roads and pathways Reviewed on: 5th January 2018

Reliable, safe and protected!

4
Always efficient, friendly and helpful. Reviewed on: 5th January 2018

Customer in the centre

5
The Newbury Building Society provides great products with a personal service. This is a breath of fresh air in the world of internet and call centers. Reviewed on: 5th January 2018

Excellent service

5
With the closure of my local bank, I am relying more and more on the Newbury Building Society who are open 5 days a week and Saturday mornings. Always friendly, they give an invaluable service. Reviewed on: 5th January 2018

vg on-line service

4
Local links make Newbury Building Society an attractive and worthwhile organisation, Reviewed on: 5th January 2018

Excellent local provider

5
In these days where we are encouraged to ‘ shop local’ it is good news to find that our local building society has the best interest rates in town and a great staff team delivering it. Reviewed on: 5th January 2018

10 Friendly, professional, smart business offerings

5
A friendly, approachable, professional staff. Reviewed on: 5th January 2018

Efficient friendly staff

5
First visit to NBS staff extremely helpful explaining products most carefully giving us individual opinions service which we really appreciated. Reviewed on: 5th January 2018

Best in class

5
I recently start working in Newbury and while I searching for a best home for my saving, Newbury BS top the table with their account “Welcome to Newbury”, I didn’t think twice and decided to open an account and called the Newbury branch and I was so impressed with the first call, made an appointment, received a clear instruction what to bring in, and the service I have received is second to none, certainly they are best in class. Reviewed on: 4th January 2018

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