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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8807 reviews)

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4.88

Based on 8,807 reviews, last reviewed 28th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff very friendly and professional Staff very friendly and professional Reviewed on: 28th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8807)

Helpful & good rates for members

Helpful, polite and generally good rates of interest. Reviewed on: 18th January 2018

Great service and help

Helped to sort out best type of account for my savings Reviewed on: 18th January 2018

Part of the community

I use the local Wokingham branch a couple of times per month and am greeted with smiles and good rates. The Newbury is also supportive of local charities. Reviewed on: 18th January 2018

The Honest Building Society for Savers

People in their branches are very friendly and helpful and the society pays honest interest rates on savings even on accounts that are closed Reviewed on: 18th January 2018

Excellent customer services

Fantastic local bank helping support the area rather than the board of directors. Reviewed on: 18th January 2018

Excellent customer service

From day one when I opened a savings account to the present day, every visit has been handled with amazing customer service. They are always friendly, enjoy a little banter and quite honestly make you feel that you are important to them. Certainly a great relief from the high street banks who just want to sell you their products Reviewed on: 18th January 2018

Personal service

Staff always have time for you & nothing is too much trouble Reviewed on: 16th January 2018

Friendly, knowledgeable and available

I highly rate the local branches which are open at sensible times, allowing me to do my banking whenever I need to. The branches are staffed by friendly local people who are very knowledgeable and treat me like a valued customer and not like a number on a spreadsheet! Reviewed on: 16th January 2018

Best Building Society!!

Excellent customer service! Staff are well trained, very knowledgeable on all savings and mortgage advice was brilliant! Highly recommend!!! Reviewed on: 16th January 2018

First class

Newbury BS, is the first stop for any financial advice and would and still do recommend to family and friends. The staff are what make it and have always been polite and courteous. Especially Tilly in the Newbury branch. Reviewed on: 16th January 2018

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