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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8754 reviews)

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4.89

Based on 8,754 reviews, last reviewed 4th Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8754)

Local means local

Staff recognize regular customers. Feel valued Reviewed on: 4th January 2018

Helpful bespoke service

Great team in Alton who were able to work with us and find a solution we needed Reviewed on: 4th January 2018

MRS Reynolds

My experience of Newbury Building Society is that they offer good savings products with above average interest rates. The staff at the Alton branch are efficient and friendly. Reviewed on: 4th January 2018

First rate service

We always receive first rate service form your branch in Wokingham Reviewed on: 4th January 2018

Good customer service

You do not have to queue when you visit the branch. You are seen very quickly and there is a seat at the customer desk. Reviewed on: 4th January 2018

Great local bank

Great customer service and community links. Reviewed on: 4th January 2018

Great Personal Service

I am very happy with Newbury Building Society as they always update me with relevant information about how I can maximise my savings in a professional , helpful way. I also like the little touches like the photographic competition which culminates in a beautifully produced calendar every year which is made fairly available to all their customers. It is also reassuring to know that they have plenty of local branches, so that I can pop in anytime I want to update my accounts and combined with the convenience of internet banking, this adds up to a highly regarded service. Reviewed on: 4th January 2018

Customer Service

Always offers helpful advice and friendly service. Reviewed on: 4th January 2018

Very professional and best customer service

The Newbury Building Society staff in the Wokingham branch are one of the most professional and customer friendly group I have had the pleasure to deal with. Always cheerful and a smile while providing professional advice and service. Great listeners and always willing to go that extra mile. Brilliant. Reviewed on: 4th January 2018

Service and Rates

The Newbury BS give great local service. The staff are very efficient and friendly and it's great to have that on the doorstep. They also have some great savings rates which are better than most in the market, albeit for a restricted savings value. Reviewed on: 4th January 2018

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