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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Best savings organisation

5
Staff actually seem to care, unlike most banks and building societties I've come across. Reviewed on: 4th January 2018

Great

4
Very friendly service and reasonable rates Reviewed on: 4th January 2018

Very helpful staff.

4
Personal experience. Always keen to discuss circumstances and staff are informed about products. Reviewed on: 4th January 2018

Good products

5
Brilliant staff nothing is to much trouble for them they have great products and always advise me wisely Reviewed on: 4th January 2018

building society savings

5
i have 3 accounts with top rates of interest & exceptional levels of service Reviewed on: 4th January 2018

Customer Satisfaction

5
Knowledge of services provided, helpfulness and overall attitude is excellent. Would definitely use for other services if needed in the future. Reviewed on: 4th January 2018

FRIENDLY, SMALL ENOUGH TO BE PERSONAL.

5
Always helpful, welcoming and friendly. My wife and I are made to feel like we are important to the Society. Reviewed on: 4th January 2018

The best

5
Great staff, as with the mortgage category. Friendly, professional and knowledgeable - consistantly willing to support and provide best advice for the customer, as distinct from The Society. Reviewed on: 4th January 2018

Service Excellence

5
Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

5
The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

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