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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8807 reviews)

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4.88

Based on 8,807 reviews, last reviewed 28th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Staff very friendly and professional Staff very friendly and professional Reviewed on: 28th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8807)

EXCELLENT SERVICE & PRODUCTS WITH A SMILE

The staff are always friendly and helpful and have time for you. Reviewed on: 7th January 2018

My local

Lovely to be able to walk to my local branch and be helped by welcoming staff Reviewed on: 7th January 2018

Pfrofessional yet friendly

I am disabled and when I can visit my branch the staff are helpful helping me get in and out and seated comfortably. When I can't get there the advice about postal procedures and time scales has also been great. I prefer to use a local building society for my savings & as trustee for my grandchildren and have not been disappointed. Being able to arrange bank transfers has also made life a lot easier for me. Well done Abingdon branch. Reviewed on: 7th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

They have products to suit all my savings needs

They can match a product to suit my needs Reviewed on: 7th January 2018

Professional, competent and friendly staff

Always have complete confidence with all transactions that are carried out by the staff on my behalf. Reviewed on: 6th January 2018

Friendly service from a real person

Staff at Newbury B. S. are knowledgeable and pleasant to deal with. It is so helpful to visit our local branch and speak to a real person rather than a machine. Reviewed on: 6th January 2018

Excellent Personal Service PLUS Good Savings Rates for members

Very helpful in branch staff who give you personal service. Plus they look after their members with excellent savings rates for existing members of 1 yr standing or more - not like some who give best rates to new customers. So Newbury look after you in more ways than one. Reviewed on: 6th January 2018

Straightforward accounts with good interest rates

Accounts were easy to understand and straigtforward to open and also gave a decent interest rate. Staff in branch are always polite and helpful. Reviewed on: 6th January 2018

good services

no queues and always good to bank with Reviewed on: 6th January 2018

Friendly bank

The staff are always welcoming and very helpful Reviewed on: 6th January 2018

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