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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8691 reviews)

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4.88

Based on 8,691 reviews, last reviewed 17th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8691)

Amazingly rates and friendly, personal service

Amazingly high interest rates and friendly, personal service Reviewed on: 4th January 2018

First class traditional customer service at its best!

I’ve been a customer for over 40 years. I like the small branch atmosphere and the personal service. The longevity of the customers and employees alike is testament to their ethics. Congratulations Newbury BS for being shortlisted! Reviewed on: 4th January 2018

easy access and fair rewards.

Local offices with fantastic staff always ready to help and advise. No pressure selling just good old fashioned service. Fair rewards on savings with good advise from staff. Reviewed on: 4th January 2018

Great Customer Service

Can't fault them for friendly and efficient customer service. They give the impression that you are more than just a number. Savings rate is good too ! Reviewed on: 4th January 2018

Friendly and efficient

Friendly, personable and efficient. Not so good for postal savers as no FREEPOST address. Interest rates not market-leading. Reviewed on: 4th January 2018

Helpful and friendly

Opening an account was efficient and personal. Combined with the great rates I couldn’t ask for more. Reviewed on: 4th January 2018

excellent personal service

Good rates, good service. I would thoroughly recommend Reviewed on: 4th January 2018

Competent, professional and on the High Street

I have been a Newbury customer for a number of years, Their staff are friendly, professional and efficient, and their branches are in convenient locations. Reviewed on: 4th January 2018

Where the smart money goes!

Friendly and helpful, they know what they’re talking about. Reviewed on: 11th December 2017

Great service

My local branch in Middlesbrough has excellent customer service, nothing is a trouble and the staff take the time to explain everything in detail and offer you the products that are relevant to you . Reviewed on: 3rd April 2017

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