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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.9 (8747 reviews)

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4.90

Based on 8,747 reviews, last reviewed 19th Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Service Excellence

Great customer focus and local support. Reviewed on: 4th January 2018

Professional, yet local, feel to our interactions.

The Newbury strikes a really good balance between being a professional financial institution while retaining sufficient "old world" charm to still feel friendly, trustworthy and local. Reviewed on: 4th January 2018

Ethical bank!

Excellent service from a bank with its heart in the right place! Reviewed on: 4th January 2018

Simply the best

Delighted with the service I've received over the years from the Newbury. Friendly, understanding staff. Local is best as far as I'm concerned Reviewed on: 4th January 2018

Excellent service

Helpful staff at our local Newbury Building Society. Bank offers good interest rates for savers. Reviewed on: 4th January 2018

Excellent Customer Service

The Newbury Building Society provides excellent customer service and advice on savings. Reviewed on: 4th January 2018

More than expected

The Wokingham branch went out of their way to add new accounts for my wife and I. Splitting one check across two accounts, pre-entering information already held, etc. Frankly, not the service one normally receives and in a positive way. Reviewed on: 4th January 2018

CHOICE OF SAVINGS ACCOUNTS

This Company is very proactive in providing details of and recommending the best options for investment opportunities. Friendly and accommodating staff both at Branch level and over the telephone. Reviewed on: 4th January 2018

Friendly and Engt

The Newbury is not like the mainstream banking providers of today. If it provided current accounts I would probably switch Reviewed on: 4th January 2018

Sound advice

NBS will contact me and are very helpful if there is a better savings a/c to suit my needs. Reviewed on: 4th January 2018

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