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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

Electronic ISA Transfer + account would make things. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve Response date: 9th July 2025

In branch service review

Excellent customer service Kellie is lovely and always so helpful. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for recognising Kellie! We’ll be sure to pass on your kind words. It’s great to hear they made your experience a positive one! Response date: 9th July 2025

In branch service review

Friendly and helpful and good advice. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you! We’re always here to help, and we’re glad that came through in your experience. Response date: 9th July 2025

In branch service review

You assistant was extremely helpful, during a complicated transfer of money. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 9th July 2025

In branch service review

Very happy with the service today. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for the great feedback! We’re happy to know we could assist you effectively. Response date: 9th July 2025

In branch service review

Had savings appointment with Jack he was very helpful and found the best account to invest my money. Reviewed on: 30th June 2025

Reply from Newbury Building Society We’re so glad Jack made your experience special! We’ll make sure they see your kind words—thank you for sharing! Response date: 9th July 2025

In branch service review

Excellent service every time I come in, Lairen is very helpful. Reviewed on: 30th June 2025

Reply from Newbury Building Society It’s wonderful to hear that Lauren provided such excellent service. We’re lucky to have them on our team, and we’ll make sure they see your kind words! Response date: 9th July 2025

In branch service review

It is always a good experience visiting the Newbury. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your lovely review. As a mutual, we’re proud to serve our members and local communities, and it’s great to know we’re making a difference. Response date: 9th July 2025

In branch service review

Pleasant chap plus good explanation. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for the review! We’re happy to hear you found the interaction informative and valuable. Response date: 9th July 2025

In branch service review

Excellent experience staff always friendly. Reviewed on: 30th June 2025

Reply from Newbury Building Society It’s great to hear you had a friendly experience with us. Thanks for sharing! Response date: 9th July 2025

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8711)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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