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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

More choice of higher interest, accounts or bonds. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your honest review. We appreciate your feedback and are always looking for ways to improve. If there's anything specific we can do better next time, please let us know! Response date: 8th July 2025

In branch service review

Samantha in very helpful and great at explaining accounts. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for the shoutout to Samantha! We're lucky to have them on our team, and we're so glad they made your experience memorable. Response date: 8th July 2025

In branch service review

I use your postal service very quick turn around. Great service how about a branch in Gloucester. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your lovely review! It means a lot to us that you took the time to share your experience. Response date: 8th July 2025

In branch service review

As always a great meeting from Jessica, Excellent. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for highlighting Jessica! They’ll be thrilled to hear your feedback. We’re lucky to have them, and even luckier to have customers like you! Response date: 8th July 2025

In branch service review

Friendly, professional service, would happily recommend. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thanks for your lovely feedback! Our branch teams pride themselves on offering a warm, personal service, and it’s great to hear that came through in your visit. Response date: 8th July 2025

In branch service review

Very friendly staff, really easy to do everything. Reviewed on: 30th June 2025

Reply from Newbury Building Society We’re so glad our branch team made you feel welcome. As a mutual, we’re proud to be part of the communities we serve, and your feedback means a lot to us. Response date: 8th July 2025

In branch service review

It's like stepping back in time. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your feedback. We’re always looking for ways to improve our service, and your comments help us do just that. If there’s anything more you’d like to share, we’d love to hear from you. Response date: 8th July 2025

In branch service review

Even though it was a Saturday the staff was very smiley. Reviewed on: 30th June 2025

Reply from Newbury Building Society Thank you for your kind words! Our branch teams work hard to provide a friendly and helpful service, and it’s wonderful to hear that reflected in your experience. Response date: 8th July 2025

In branch service review

Friendly, Knowledgeable and patient. Reviewed on: 30th June 2025

Reply from Newbury Building Society We're so happy to hear you had a great time with us. Thanks for sharing! Response date: 8th July 2025

In branch service review

Lauren is always efficient helpful and very polite. Reviewed on: 30th June 2025

Reply from Newbury Building Society We're so pleased to hear that Lauren was able to assist you so well. We'll be sure to pass on your lovely feedback—thank you for taking the time to share it! Response date: 8th July 2025

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

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