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Newbury Building Society: Savings reviews

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4.88
Based on 8,711 reviews, last reviewed 29th Apr 2026
81% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8711)

In branch service review

5
Always helpful polite and welcoming. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear you found our team helpful. That’s what we’re here for! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Been coming here since I was 15 years old. Reviewed on: 30th June 2025
Reply from Newbury Building Society We truly value your continued support over the years. It’s members like you who make Newbury Building Society what it is—thank you! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
It's a mutual society. Easy, personal, friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you so much for your kind words! We're thrilled to hear you had a great experience. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
As fine all staff efficient too many savings/restrictions. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thanks for your feedback! We’d love to hear more about how we can turn your experience from good to great. Feel free to reach out anytime! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Easy service, communicative staff, overall positive experience. Reviewed on: 30th June 2025
Reply from Newbury Building Society We appreciate your feedback! Providing clear and helpful information is one of our top priorities. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Only due to a phone call from Newbury do I add to my bonus. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for taking the time to share your thoughts. We’re always working to improve, and your feedback helps us better serve our members. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Have used the building society since I was a young child. Never had a bad experience. Staff are always friendly and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We truly value your continued support over the years. It’s members like you who make Newbury Building Society what it is—thank you! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
I have always had excellent service. Staff are welcoming and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad we could help! Your satisfaction means a lot to us. Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Ken was exceptionally helpful well informed and even stayed on to conclude my transaction. Thank you. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognizing Ken’s efforts. We’ll make sure your feedback is shared with them! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
We went into all necessary details, very professional and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to hear you found our team helpful. That’s what we’re here for! Response date: 9th July 2025
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Newbury Building Society

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