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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

In branch service review

5
Very professional and knowledgeable. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for your kind words! We're delighted to hear you had a positive experience. Your support means a lot to us. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Staff always so helpful, very kind young people always smiling. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for visiting us! We’re delighted to hear your experience with our branch team was a positive one. We look forward to seeing you again soon. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Lauren was very informative in out appointment today very helpful young lady. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for recognising Lauren. We’re proud of the personal service our teams provide, and we’ll be sure to pass on your lovely feedback. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Easy and straight forward helpful service. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for highlighting the personal service you received at our branch. Our teams genuinely care about our members, and it’s lovely to hear that reflected in your experience. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Such friendly staff excellent customer service. Reviewed on: 30th June 2025
Reply from Newbury Building Society Thank you for taking the time to leave such a thoughtful review. Our branch teams are passionate about helping our members, and it’s great to hear that reflected in your visit. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Very good. Received appointment by mobile and email could add to calendar appt was efficient and friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so pleased to hear you found our online services easy to use. We’re always working to make banking more convenient for our members. Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Debrorah was amazing and professional, friendly. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re delighted to hear that Deborah made such a positive impression. We’ll be sure to pass on your thanks! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
Very informative, friendly and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re delighted to hear you had such a positive experience with our team. Our branches take great pride in offering personal, face-to-face service—thank you for recognising that! Response date: 8th July 2025
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Newbury Building Society

In branch service review

5
We dealt with Deborah, and she was very helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society We’re so glad Deborah made your experience special! We’ll make sure they see your kind words—thank you for sharing! Response date: 9th July 2025
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Newbury Building Society

In branch service review

5
Staff very knowledge and helpful. Reviewed on: 30th June 2025
Reply from Newbury Building Society It’s wonderful to know our branch team could support you so well. We’re proud of the care and attention they bring to every interaction. Response date: 8th July 2025
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Newbury Building Society

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