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Newbury Building Society: Savings reviews

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4.89
Based on 8,677 reviews, last reviewed 6th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Newbury BS Basingstoke. Newbury BS Basingstoke.Lovely helpful lady, Hannah, very kind and explained everything. Reviewed on: 6th March 2026
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PB

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8677)

Hazel was excellent went through all the options wit...

5
Hazel was excellent went through all the options with me, gave confident advise & just generally extremely helpful & nothing felt like too much trouble, very rare these days. Reviewed on: 2nd June 2025
Teresa B's avatar
Teresa B
Reply from Newbury Building Society Thank you for taking the time to leave feedback Hazel, we do appreciate it and will share your comments with Hazel, who will be so pleased to read them. Response date: 3rd June 2025
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Newbury Building Society

In branch service review

5
Members of staff always happy to help their customers. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
We had a savings appointment with Jack, he was very helpful and informative. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Jack made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I would change nothing - everybody is very helpful and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Very professional and extremely helpful. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
We were served by a young cashier in training , Very polite. Reviewed on: 31st May 2025
Reply from Newbury Building Society We really appreciate you taking the time to share your feedback! It’s always great to hear that our efforts are making a difference. Thank you for your support! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Good customer service, very welcoming - would be good to have a coffee machine. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Really helpful , efficient and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
I received excellent service Lauren was polite, professional and friendly. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Lauren made such a positive impression. We'll be sure to pass your feedback along—they’ll be delighted to hear it! Response date: 5th June 2025
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Newbury Building Society

In branch service review

5
Excellent welcome, Always safe with NBS. Reviewed on: 31st May 2025
Reply from Newbury Building Society Thank you for your lovely feedback! We're so glad to hear you had a great experience. It means a lot to us and motivates our team to keep delivering excellent service. Response date: 5th June 2025
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Newbury Building Society

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